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Family Dream Getaway

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Family Dream Getaway Reports & Reviews (1)

- Baltimore, MD, USA
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92Q radio station is scamming people with advertisements for a vacation of your choice actually 2 vacations of your choice and you have to answer a question of what a name of an animal that lay eggs but doesn't have wings you answer it correctly and the ppl will call you back and take in your information and you only have to pay for 320.88 for the initial payment and 140.00 for the hotel fees and resort fee you do have to pay for airfare, so after paying all of that I call to now book the days and time for the trip of my choice which was vegas 4days 3 nites and after that they will send you and email for your certificate within 24-48 hours I never received the email after 5 days so I call the customer service number that was on the bottom of the email they first sent me which was (866)795-7597 and when I called it was a debt collector and she said she had nothing to do with that company and didn't know what I was talking about so I got off with her and I scroll my call log and call the number that called me when they told me I won the first time. again I called them and I hear music in the background like it was the club and so I tell the girl that I would like to get a refund for my money and explained what happen when I called and she paused and said oh and that I would have to wait for someone to call for 24-48 hours about the refund so I ask can I speak to a supervisor and he told me that they didn't have any working and that she couldn't transfer me to her, so I asked you have no supervisor at all in the office and you're at work and she said she couldn't transfer because that's not her department and they would call me so I said no I need to speak with someone above you because i no longer want the trip I just want my money and she said ok hold on let me transfer you so she puts me on hold and then a few mins later the phone hung up. I called right back and explain to the girl crystal what her name was at this time and I told her how the girl hung up on me and that I want a refund she also tells me that's not her department to transfer which is crazy to me!! but said ok well let me speak to a floor manager someone that can help she stop paused and said oh the manager just stepped outside the office and i don't know when she will be back but that someone will be in contact and I still haven't heard from them since and every time I call the same thing and I'm pissed and i just want my money back!!! smmfh I could cry.

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