Fan Made Fits Reports & Reviews (60)
Fan Made Fits Contacts
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4389, Greensboro, NC 27404, USAPhone: |
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fanmadefits.com
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Into my account (bank) and there better not be anymore taken out of
My bank account ever again or I will file fraudulent charges along with my bank doing the same.
Laura Wesson
[email protected]
9407363427
Country United States
Type of a scam Advance Fee Loan
Initial means of contact Not applicable
Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Not applicable
We’re so sorry you weren’t satisfied with our app. Our business model is based around huge discounts for VIPs, including free t-shirts. We make this very clear on our website.
VIPs of Fan Made Fits get tons of discounts on all products, for example, free plus shipping t-shirts, $10 hoodies, and more. We believe this is the future of fashion!
We have thousands and thousands of members who love our products and continue to take advantage of the benefits monthly. We also make it very clear on all emails and confirmations, including emails before you get billed each month (which you may have missed).
The only real big issue we had was that our support form was broken from 4/3 to 5/31. Emails were still going through to our email directly, but one specific form was broken.
We take care of our customers, and if you have any issue you should reach out to our support team first. We can definitely try and resolve this simple issue for you.
Please email: [email protected]
Thanks
-Fan Made Fits
We are so sorry if we caused any frustration. I really want to figure out what happened with your order. We take issues like this super seriously.
Our support form was broken due to an issue with our email service provider from 4/3 to 5/31. This was a huge accident on our part. We are making sure to never let this happen again.
Let us make this right. The best way to reach us is through email.
Please send an email to: [email protected].
I will personally make sure to take a look into this matter. Sorry again Ida, and I look forward to hearing from you.
-Jason, Fan Made Fits
Please email [email protected] and we will handle your issue within 24 hours.
We apologize for the situation. The fastest way to a resolution is to reach our support team.
Please note that commenting here is not a way to reach us. Instead send us an email directly.
So sorry again, we are working hard to improve. We look forward to hearing from you.
We are so sorry, you must have tried to contact us through our support form on our site.. we usually respond to support requests within 4-6 hours.
We just sent out a mass email about this but.. we are really sorry to say that our support form was not working properly since early April.
Our support form’s email provider was blocking all forwarding emails. So even though the form was up, they weren’t being forwarded to our team.
We just found out about this today on May 28th.
There is no excuse and we should have caught this much earlier.
We really really are sorry about this issue. The irony of it is we put so much time and effort into our customer service.
Please email us at [email protected] with your order number and we will handle this right away.
Again, we are super sorry.
This is not how we imagined our summer to start. We apologize not only to you but to all our other customers who sent a support request through our form.
We imagine it to be about 15-20% of all support requests.
Again, we just sent out a mass email regarding this issue.
Thanks and we pray this never happens again.
Please email us at [email protected] with your order number and we will handle this right away!
Total money lost $15
Type of a scam Other