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FEEL EASY

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FEEL EASY Reports & Reviews (1)

- Newport, KY, USA

ordered this product around april 24th and asked for refund no response.

dered other things from Amazon and received them already. Tried to be patient.

In transit

2020-05-05 20:29

Shipment arrive at ????????????

In transit

2020-05-05 09:38

Departed

In transit

2020-05-05 06:23

Shipment loaded at ?Shenzhen Distribution Center?, prepare to send to ????????????

In transit

2020-05-05 02:04

Departed

In transit

2020-05-05 00:52

Shipment loaded at ?Dongguan Beizha Distribution Center?, prepare to send to ?Shenzhen Distribution Center?

In transit

2020-05-05 00:16

Shipment arrive at ?Dongguan Beizha Distribution Center?

In transit

2020-05-04 23:35

Departed

In transit

2020-05-04 23:27

Shipment loaded at ?Dongwan Distribution Center?, prepare to send to ?Dongguan Beizha Distribution Center?

In transit

2020-05-04 22:26

S.F. Express has picked up the shipment

-----------------------------------------

From: "Leslie (JH)"

To: "********"

Cc:

Sent: Monday May 25 2020 7:48:12AM

Subject: [JH] Re: RE: Order ***** and ***** ******* confirmed

##- Please type your reply above this line -##

Your request (*******) has been updated. To add additional comments, reply to this email.

Leslie (JH)

May 25, 2020, 7:48:10 PM GMT+8

Dear ********,

Thank you for your patience.

All of our products are shipped from China.

After checking, we found that your parcel has been shipped. The tracking number is *************** under the carrier S.F. Express and it usually takes 30-40 working days to arrive after shipment. Attached is a picture of the shipping details.

Due to the global spread of COVID-19, many countries were seriously affected by COVID-19. As a result, air transport was canceled significantly, which not only has led to a severe decline in the global logistics transport capacity, but also a large degree of delay in transportation time. We are so sorry for all the inconvenience caused by the delay. Sincerely hope you could kindly understand and wait patiently.

Please keep your phone on in case the carrier is unable to contact you. If you have not received this order until the last day, please feel free to contact us and we will do our best to help you and provide a satisfactory solution. You can also check the shipping information in detail through the following URL:

https://www.sf-express.com/cn/en/dynamic_function/waybill/#search/bill-number/ />
Hope you will receive your goods as soon as possible. If you have any questions, please feel free to contact us.

Best regards,

Leslie

?

********

May 15, 2020, 5:53:17 PM GMT+8

If I don't receive it will I get a full refund? I believe it is coming out of China correct? I know how Customs works I work with them at DHL at the airport in Kentucky at CVG.

Regards

***** * ******* -----------------------------------------

From: "JH"

To: "********"

Cc:

Sent: Tuesday May 12 2020 5:48:20AM

Subject: Sorry to hear that you have not received your order!

********

May 12, 2020, 5:48:18 PM GMT+8

Still not heard anything, starting to wonder if this is a scam? Now it won't even let me track it from the number anymore. I work in security, I've worked with Nigerian fraud in the past hope this is not one. Been almost a month since I placed the order.

-----------------------------------------

From: "JH"

To: "********"

Cc:

Sent: Friday May 8 2020 9:36:16PM

Subject: Request received, our support staff will respond you soon, please wait patiently

********

May 9, 2020, 9:36:14 AM GMT+8

What's taking my order so long?

-----------------------------------------

From: "feel-easy"

To: ********@*******

Cc:

Sent: Friday April 24 2020 5:52:53AM

Subject: Order ***** and ***** ******* confirmed

Document

feel-easy

ORDER ***************

Thank you for your purchase!

Hi ***** and *****, we're getting your order ready to be shipped. We will notify you when it has been sent.

View your order

or View our store

Order summary

Last day promotion 50%OFF - Men All-in-One Hair Trimmer×1

$24.99

Subtotal

$24.99

Discount

CO3

-$0.75

Shipping

$5.99

Shipping Insurance

$0.75

Total

$30.98USD

You saved $0.75

Customer information

Shipping address

********@*******

***** and *****Sheriff

225 West 12th Street, Newport, Kentucky, United States, 41071

8592913457

Billing address

********@*******

***** and *****Sheriff

225 West 12th Street, Newport, Kentucky, United States, 41071

8592913457

Shipping method

Standard

Payment method

Credit Card

If you have any questions, reply to this email or contact us at *************************

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