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FINANCIAL RECOVERY AND COLLECTION SERVICES

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FINANCIAL RECOVERY AND COLLECTION SERVICES Reports & Reviews (13)

- Roseburg, OR, USA • Jul 15, 2024

They told me I was in collection for not paying a US Diagnostics bill., who they said was a 3rd party. They said my date of lab work was November 2022. They said the majority of my lab bill had been paid by insurance. They couldn't tell me the name of the lab, or address that I use for lab work. (My local lab does not use a 3rd party)

- Aurora, CO, USA • May 02, 2024

Contacted to pay a bill that was never received for services never rendered. Said they were the debt collectors for Alliance Diagnostics Laboratories. Wanted payment on the spot, which was not given. Threatened with court. Caller got belligerent and would not let me speak or give me any information on the company so I could contact them and verify the legitimacy of the debt in question.

- Clementon, NJ, USA • Mar 21, 2024

$543.21. money "owed" to Alliance Diagnostics for services on 11/15/22, Invoice # ******, Have to within 24 hrs. "We put a 24 hr. hold on this before submitting the debt to the courts and the credit bureaus." This was due to my questioning their validity. I looked up Alliance Labs and tried to reach them via phone multiple times with no response(line was busy). I called back to ask more about their company and the person just kept repeating the demands. The 1st time I returned the call from the number they left, the woman knew who I was and called me by name. The 2nd time I called, another woman answered and knew what was discussed with the 1st woman. I had blocked their phone number previously but their call continued to come through anyway. No other blocked numbers have come through after being blocked by me. They called multiple times/day over the past week or so. I told the 2nd woman that she would need to put her request for money and identify the MD ordering the blood work in writing to me before any money was to be sent. She tried a few more times to scare me with her threats of moving this case forward and hung-up on me.

A representative named "Sheila Anderson" called from 970-642-5185 telling me I had a medical debt that had gone to collections at her company named Financial Recovery and Collection Services with a phone number of 808-481-3373. She said my bill was from Alliance Diagnostics for the amount of $494.69. She said the "test date" was Jan 14, 2022. When I asked if this was the date of service since I had no appointments of any sort on that date she said I should look at the week or so before because that is the date that Alliance Diagnostics did *their* test. She said the bill was for a UUR and CBC panel. I have had none of that testing done during that time frame. when I asked for the information for Alliance Diagnostics she said they would be unable to discuss my bill with me because of an NDA they signed when they passed the debt over to her company. I informed her that that isnt' how it works. If I had medical services provided by them that they would have to be able to discuss my case with me for 7-10 years from date of service. I also asked her for a website and address for her company so I could look them up. She stated that they don't have a website "because they don't sell anything" and they had multiple locations but still didn't share an address (because they don't have one.) When I asked for a hard copy of the bill they were trying to collect she said they would only email it so I declined because I didn't want to share my email in case she didn't already have it. She said they didn't do paper copies of bills because it was time sensitive and threatened to add it to my credit report plus 35% plus attorney fees. so I would just need to go ahead and pay now because of the time sensitive nature of the matter. When I called back I also spoke to someone named Charlotte who accused me of just "harassing the line" and told me to have a blessed day while hanging up on me. She also said could I wait 5-10 minutes for Sheila to call me back and I said no that I needed to be connected right away. After she hung up on me I called back to ask for Sheila again and was connected directly. I told Sheila I never had any of that blood work and that is when she threatened the 35% and attorneys fees and continued on about the NDA and why she would not give me the information of company I supposedly hd the debt with. I let her know I would indeed would NOT be paying this debt until verified and that I would get back to her. Sheila also accused me of harassing them. Quite the opposite. When you google the 808 number it shows a bunch of scam complaints but I wanted to be sure they were reported to the correct establishment. When I called back to get an account number Elizabeth told me an invoice number. She said they were out of Orlando FL and could n't give me an address for their protection. When I expressed what a good idea that was she hung up on me.

I recieved a call from an Amber with "Financial Recovery and Collection Services" to let me know that i owed money from bloodwork I had done back in 2018. She claimed they had sent several letters and verified the address. I have never received any of these bills or notices. She could not tell me the name of the Dr who ordered this bloodwork, nor have i ever gotten any EOBs from my insurance company. I looked up info and found that several people have had this same scam done with them. Do not send any money to these people.

I was called 6/29/22 by "Consumer Collection Agency," "Agent 1004" telling me I owed over $432 for lab work that was not covered by insurance. She told me it was from 10/11/19 for CPK2/CPK3. I know I never had those tests. She could not tell me anything else specific except it was from US Diagnostic Laboratories, located in "my state". I Googled and there is no US Diagnostic Laboratories that I can find.

I called back the # on my caller ID and got another person saying they were "Financial Recovery Services".

Phone call was from 402-410-6619 (Sutton Nebraska) but caller said she was in Florida. The call back phone number she gave me was 340-489-0425 (Virgin Islands).

3/3/22 - Rec'd call from John at Financial Recovery & Collection Services. his return # 870-731-8289, but my phone showed it was 659-300-2033. Insisted that I had blood work done back on 8/7/19 and owed $466.34 for work approved by someone with a Medical Lic # 1999228. He would not give me any info that I can use to validate his claim! I did not have any work done at all in 2019!

received phone call from this financial recovery service saying I owed $451.35 and could be reduced to $375 if paid today for services on 1/13/19 by US Diagnostic Lab. Very professional in how they answered my question and I spoke with someone named Katy if that was her real name. Became suspicious when they provided an old address from 2015. told them I would check it out before I made any such payment. Could find no claims around that timeframe. This is a whole new scam for me and a dangerous one to people who don't know how to read between the lines.

Last December this so called debt collector contacted me saying I owed 254.78 for blood work done 8/20/2019 with US Diagnostic Laboratories. They called multiple times and finally I said I would pay if they would send me detail of work completed and company information. She said that was only way to send out detail...if it was paid. She also told me I had to approve with Bank of America because they are flagged as suspicious. Gosh huge red flag but I did it. The email was bogus, charges bogus! I emailed and called back several times and they were rude and didn't respond to email. Now same company contacting me today saying I owe 478.74for said bloodwork, same date and same company. I would love my money back and I will not pay them another penny. What can be done? These people are scammers! Help.

I received a call from a woman names Hope & another from someone named Travis ( both today) who said they worked for a company FINANCIAL RECOVERY AND COLLECTION SERVICES and said I owed them money from a previous 2018 medical debt. They refused to provide their full contact information for the company. Refused to provide a debt validation letter or any proof of debt , refused to email me or mail me further information. Gave no information on the actual debt or way to verify the information and provided the name of a lab and then said I likely have never heard of the lab and said that I should not attempt to contact the lab to confirm the debt because the lab can not give me that information.

I was called telling me lab bill was not paid. I explained I have medicare and supplement. I told them I would call dr.s office and medicare and see if it was a real charge. I have never had any lab work outside of my network. they wanted to reduce charge if paid today. they threatened to ruin my credit. They claimed bills had been sent. I did not receive. I did not receive medicare notice of rejection. I believe they are taking advantage of me.

William Regal called to tell me he had an collections account that they bought from US Diagnostics lab for $427 and it was going on my credit report from labs done January 2018. I have never heard of this lab so I tried to find them and on Google US diagnostics listed William Regals phone number.! Scam

- Walburg, TX, USA

I received a phone call this morning from a Steven (Stephen) Mark. He said he worked for Financial Recovery Collection Services. I owed $496.33 for a medical bill from Aug 2018, (today is Feb 2021). I was concerned as we just had our credit checked last night for a purchase of a car, and he said if I didn't choose to pay today he would then have to report me to the 3 credit services. He could not provide me with an invoice or any proof. I asked how I could tell that this wasn't a scam, he got upset but calmed down as I explained this was all new to me and I was trying to wrap my mind around this. He said the choice was mine, whether to pay or not. If I chose not to pay he would have to go forward with the collections. He was reluctant to share information with me, only that his company had bought it from "X customer". I was familiar with this "X customer" so contacted them. Stephen said they could not give me any information because of HIPPA. However, "X customer" said I was up to date with all my bills, never had any issues before. I figured this was a scam. But to do my do-diligence I also looked up this company on the web, not to be found. Then I called ScamPulse.com and asked what they thought I should do, here is the result. I am over 60 and find it fishy that the day after my credit report was pulled for the car purchase I would get this call. This has been very upsetting.

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