Find Rare Whiskey Reports & Reviews (1)
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Type of a scam Online Purchase
I ordered a bottle of bulliet with two coffee mugs on Jan. 8th 2022. I took a screenshot of my receipt and order # because it is just something I do to protect myself with info. It had been a few weeks since I ordered the bottle of whiskey (for a relative for belated xmas present) and it had not arrived yet. I went to my email to check the email receipt for a tracking # to track the package. No receipt was able to be located from the company (as they never sent one). I tried to call but got no answer, so I emailed their customer service email that is listed above to no avail. I receive a text message on Jan 26th after emailing customer service about my order. It said "Hello, you should've received an email from us on Jan 10th that your order was canceled as it is out of stock." The text message had no company name included, no other identifiable info. so I concluded it was a scam text from someone. I replied something to the extent "what order?" just to see what they said back. Finally they replied "Find Rare Whiskey", stating they had emailed me (which they never did, I have checked every email folder). I asked if my card had been charged since I saw a hold for it the day I ordered it. The agent or rep stated that the charge was canceled due to being out of stock. I called my bank and canceled my card as something is really fishy with this company. I have worked professionally with many online companies and have never witnessed any actions like the actions of this company without something shady going on in the background. If this is not the case then the company will at least realize that their customer service/business practices need addressing and overhauled. I tried to reach them today to call and actually speak with a rep but the phone number just gave a fast busy signal like it had been disconnected. So I attempted to go to the website and it is no longer available and is returning a "Error 522 www.findrarewhisky.com Host Error". Not sure what all this means but to me it smells like a scam. BEWARE BUYERS!!!