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FLIGHTSERVICES INC

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When trying to book flights w/Delta using a Credit Voucher, we called an 800 number from the internet. A supposed Rep by the name of Eddy (spoke clear English) answered and was able to book reservations through Delta and were told we it would be $200 more than our voucher amount, we had to give them a credit card #. We thought nothing of it at the time since they were the identical flight times/etc that we had seen on the Delta website (we just couldn't book through web since using vouchers - which is why we called). Luckily with in an hour or so we received a Fraud alert from our credit card company. We then did some checking and became suspicious so cancelled the $200 and they closed our credit card out. Later that evening we called Delta (using a different 800 number directly from their site) and talked to a REP and she confirmed it was a SCAM. She then was able to reissue the same flights etc. for us - of course at no additional cost.

HOWEVER, this a.m. we received a call again from the 'Scammer' and he wanted the $200 and when we told NO and that we knew he was a scammer, he said he was going to cancel our tickets. I then called Delta again only to find that he DID hack into their system and indeed cancelled our tickets. We since were able to re-book w/Delta. Needless to say we are quite concerned no only because they attempted to scam us out of $200 but because they are someone able to get into Delta Airlines' system too. Below is the email address they used along with contact info to reply back:

email from:

Airlines Reservations Desk

As per our conversation and as agreed, We have made changes to your flight reservation with a total charge of $263.80 USD inclusive of all the taxes.

$200.00 USD Would be charged under Merchant "FLIGHTSERVICES INC"

$63.80 USD Would be charged under Merchant "DELTA"

Please check your Flight details below and reply to this email by stating "I agree"

In case of any questions, Please feel free to contact us at 1-800-892-0270.

Regards,

Eddy

Sr. Travel Consultant

Direct Line: 323-471-3375

Call us Toll Free: 1-800-892-0270

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