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FlopStore Reports & Reviews (9)

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I ordered 2 pairs of Havainna flip flops from Flopstore.com.
This was my first time purchasing from them. I was really excited about these flops
They charged me $45 and change and immediately took the money and right after that it went downhill. I did receive a tracking number as though they created a label but it never shipped. I tried to contact them 12 times through email and the only response I got was from a generated automatic email. It was just really frustrating and I finally filed a dispute with my bank and I'm currently waiting for my money back. This website needs to be banned. Its definitely a scam and I wish I would have done my research. I usually do. Such a shame.

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Same here! Totally a fraudulent company! I ordered havianas as well, should’ve known by the price it was too could to be true! They also gave a tracking number which I immediately called USPS & they informed me that only a label was created & no package has been attempted to be shipped. Mind you that was after 7 days from ordering! Wtf! And payment had been charged of course! At that moment, I filed expedited dispute w/ my bank. Continued to follow USPS, funny thing was now the supposed package was traveling East when I live West! I tried to file a ‘return to sender’ via USPS but that is not exactly cheap. So I sit & wait for my bank to resolve the issue & should that package ever arrive, I will return to sender! Bc of course they have no listed number or address for the company. I’ve already filed suit with BBB!

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DON'T SPEND YOUR MONEY ON FLOP STORE. WARNING! IT'S A FAKE WEBSITE. SCAM ALERT. THEY NEVER ANSWER YOUR E-MAILS AND THEY WILL TAKE YOUR MONEY AS SOON AS THEY CAN. YOU'LL NEVER SEE YOUR PRODUCTS.
RUN AWAY.

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Ordered 6 weeks ago, order not received yet and no update on the website. Contacted them for an update many times using e-mail and web form, no reply. Looks like a scam and i will have to cancel my credit card for fraudulent transaction because of that.

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I am based in Toronto; ON (Canada) I purchased a pair of flip-flops from Flopstore.ca. The company originates in the US under the US address stated above. I have my order number, which I received on the day of my (first-time) purchase on Feb 1st, 2021. I have not received a confirmation email with my tracking number yet, I chose the 10.60 addition for courier via Asendia, never heard of this courier company. My credit card was charged immediately. I am dealing with my credit card company as I write this to you. Very disheartening as this is the first time purchased it for my mum.

I have sent three emails this week, and I have not received a response yet. Very worrisome.

This website MUST BE BANNED!

Many humans across the globe are all targets!

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- Moorpark, CA, USA
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Ordered a pair of Havianas in August 2018. Credit card was charged and received an email confirmation of the order. Never received the order. Emailed after a few weeks and was told the order had been "damaged" and that they were waiting for a new shipment. Several weeks went by and no order was received. Emailed again and received another excuse. After 2 months, requested a refund. Was told that a refund would be issued to my credit card in 6-10 days. The refund never showed up. After 14 days I emailed to report. They emailed back saying the same thing, that a refund would be issued in 6-10 days and that I could contact my credit card company if I wanted to. It's been 14 days since that email and still no refund. This is a fake company.

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- Bell Gardens, CA, USA
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I live in the UK and have reported this matter to Trading Standards but because the Company is based in the USA I have been advised to contact you.

On 14th July I placed an online order for 3 pairs of Havaianas Flip Flops and paid $*** with my UK credit card.

I have received neither flip flops nor a refund as promised by the Company.

Reading recent reviews it appears that I am not the only one and that this Company is nothing but a scam set up to steal from customers.

It should not be allowed to continue trading and I hope you agree.

Thank you.

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- Bell Gardens, CA, USA
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Ordered pair of shoes from the website. They have not processed my order and taken the money. Its been 20 days and they still have not dispatched the order. They never reply, nor the customer service number is working. Its a scam, its fake website/business

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- San Francisco, CA, USA
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This website is a scam. They do not ship the merchandise you order from them, although they do charge you. A quick check of their Yelp page will show you there are multiple parties that have fallen victim to this scam. I placed an order with them and received a confirmation email that went straight to my junk folder. I thought that was odd. I tried calling them to confirm my order and their phone line doesn't work. I also tried emailing them and never received a response from anyone. They took my money, however, but never received the merchandise! Fortunately my credit card company was able to reverse the charge. Do not order anything from these crooks!

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