Flybits IP Security Reports & Reviews

Flybits IP Security Reports & Reviews (8)

They are scammers

They are scammers without pity or human feelings, took lot of money from me and even made me loan, i wasted time with this platform and i regret it, glad i got aid with a legal agency Broadoak-capital. com that helped get back to me all they took from me.

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It was a long con

Several months ago I had a warning appear on my computer screen that my computer had been attacked and that Microsoft was giving me a phone number to call to report it and get it fixed. When I called the number, someone assured me that they could fix the problem, for a fee, which I paid with a combination of a credit card and a money order which I mailed to the address they gave me. I gave them access to my desktop pc, and a few minutes later I was able to use the computer again. I did not completely trust them, but I felt I had no choice, as they had "rescued" me from my frozen computer problem. They had an answer for all my questions and they promised to give my computer a "check-up" every month for 5 years. They gave me a customer code and had me set up a security question and warned me that others might try to pretend to be them, so I should always ask for someone to supply the code and security question with no hints, any time I spoke with anyone that said they were from that company. It was Flybits IP Security. At least that was what they called themselves on the phone. When I looked up Flybits online, I found only some information about a different company with a similar name. In hindsight, I can piece together everything. Just a few days ago, they called me up and said they were getting some red flag alerts from my computer, and that they would need some time to investigate the problem. I again gave them access, and they were busy for several hours, during which time when I glanced at the screen it looked as though they were running some kind of system check, and the whole thing seemed legit enough, especially since they had "groomed" me to trust them by doing the monthly "check-ups" as they had promised. Then they showed me several items of sensitive information that they said would be exposed to the "hackers" if I didn't install an external firewall, which they offered to do, for a whole lot more money. This time I agreed to mail them two checks, one of them post-dated. During my last conversation with them, some things they said and did began to re-awaken my suspicion, and this time when I looked them up, I found this site and read the above reviews, which matched my experience very closely. Thank you for this.

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Scammer's address Connectforwebsupport.com9229207195378
Country United States
Type of a scam Tech Support
Initial means of contact Not applicable

Pretty much the same as others on here. My screen locked and said i had and virus and i should call the numbers that were listed to prevent any damage to their system. All appearances seemed to indicate they were Microsoft Technicians. They duped me into letting them into my computer and told me i had many virus and trojans in my machine. They then proceded to say they could fix things for $1300+ subscription. When I balked at that they said they had a cheaper fix for 249.99 that would take care of it. They tinkered with my machine for a whille and told me it was fixed. I later learned they were not microsoft techs at all. After i fell for their scam they told me they would call me one a month to update my machine. First they wanted me transfer money from my checking account and when i refused they said they could take a credit card. Later I found out they are nothing but scammers and i have currently disputed my credit card charges. There are several other places that have them listed as scammers.

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I had the same experience as the other complaints above

I was able to cancel my current bank accounts. I created new bank accounts. But now I get calls everyday that flybits was going to contact a collection agency to get my payment. These people are scammers and can not contact a collection agency. The also said it would affect my credit score. Can scammers contact a collection agency?

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Victim Location 46952
Type of a scam Tech Support

On Sunday, December 12, I was searching online for an owner's manual for a keyboard and found a site from which I could download the manual. I clicked to download the manual, and all of a sudden this screen comes up with a loud siren noise and a voice saying something about my computer being compromised and a Trojan virus. There was a phone number to call for immediate assistance. I briefly thought about turning off my computer but was afraid that would somehow keep the virus in the computer. I panicked and called the number on the screen. (I grabbed the closest piece of paper I could find and tried to take notes of what was being said and information placed on my computer screen/desktop. I also wrote down names of people I talked to.) The person that answered said something about an identity theft security system that had been activated on the entire IP address. The next thing I knew he was showing me something he found on the computer about the complete identity section--no ID system at all, complete ID theft, all passwords, need to fix system immediately. He showed me the file that was affected, saying that this file not only contained the virus but was also associated with child pornography, which is a criminal offense. (At this point I panicked and forgot all sense of thinking and reason, trying to assure him that I had nothing to do with such a thing! Looking back on this whole mess, he used that to keep me going along with his whole scheme. He reminded me several times about the child pornography issue and that this was a criminal offense.)

He started telling me how much it would cost to solve this problem, 1 year $1,396..., 3 years $1,745..., and lifetime $2,292.99. I told him no way did I have that kind of money. Being a "good salesman," he asked if I was a Senior because they had a special discount for Seniors. Being gullible and completely panicked, I told him that I was a Senior. He then told me the price for ID protection, network, and firewall for 3 years security and support was $999.99. I told him still too much. He said if I decided not to do the 3 years, it would still be $599.99 to activate the protection, clean and fix the computer that day--but that would not prevent the child pornography issue, again reminding me that is a criminal offense. I finally gave into the fixing of the computer that day but telling him that I did not have the money now; our banking institution was closed on Monday, so it would be Tuesday before I would be able to get the money. He assured me that I could go ahead and write a check that they would hold for ten days before processing. We agreed that he would call me on Tuesday evening between 5:00 and 6:00pm and I would confirm with him then as to whether or not we would go ahead with the 3 year security and support for the $999.99. (I confirmed that with him at least three times during our lengthy conversation. I never received the call.) They had me write a check, telling me exactly what to put on it, then send them a picture of it for their files. This check was for the full 3-year service, $999.99. (Again, I was dumb enough to do that.) The check was made out to TECHIS with a note on the bottom "for 3 years security and support". Again, I confirmed with them that they would call me on Tuesday, between 5:00 and 6:00pm, as to whether or not I would go ahead with the 3 years or just the current service done that day.

They said that it would take 90-120 minutes for them to check my computer and fix the problems. They would call me back when they were done and answer any questions I had; they had access to my computer, so I did not need to remain at the computer during this time. (They were actually in my computer over 2 hours.) They made sure I had their phone numbers on my desktop as well as a "Security Question" and "Customer Code," both of which needed to be confirmed by me or by anyone calling me so that I knew the call was to or from their business. They had a 3-page document they had me print from my computer and that they reviewed with me, including their services and free monthly tune-up. (Any other time, I would have noticed all the spelling and punctuation errors!) They told me to be sure to leave the files they put on my desktop screen in that location as they would need access to them when doing their monthly tune-ups. I had several questions for them when they called back after their "service" was complete, but I did not have the chance to get them all answered--including the one regarding destroying the virus(es) and the pornography issue. They did answer two of my questions, however: I did not need to set up new passwords online or on my computer, and I did not need to stop or replace my debit/credit cards stored on retail sites. That definitely caught my attention!

When they finally hung up, I realized the mistakes I had made through this ordeal. I did change our main computer password and some other passwords. I unplugged our computer, blocked our debit cards, closed our banking accounts, and stopped payment on the check. I contacted our internet provider who told me how to run a check on the system. We found two files that were then quarantined so as to not cause any other problems with the computer. They loaded their Security Suite on our computer. I deleted all the files on the desktop that had been put there by FlyBits. I also went through all the program files in the computer and deleted anything that had the date of this scam.

I have received text messages and voicemails from this company accusing me of fraud and threatening legal action due to my returned check and outstanding balance on account. I have since blocked those numbers.

Hopefully, sharing this information will prevent other folks falling for this scam!

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Like previous reporters, I was working when suddenly an alarm sounded, the screen was filled with an ominous looking pop-up and an error message indicating virus contamination loudly repeated. I called the number provided, and reached a supposed help-desk tech, who then guided me to a "Third-Party" contractor who provides security and support. That was Flybits. In the middle of the call, it began to dawn on me that things didn't seem to add up.
1) The supposed help call wasn't being recorded
2) The supposed help from Flybits indicated a need to use a check with the memo space left blank.
3) I kept being asked how far my computer was from the router, and the IP's for other devices.

I immediately turned off the computer and unplugged it before the installation they claimed would fix things was completed. I received a call within seconds asking why the connection had been terminated, and replied, "Because I don't appreciate being scammed".

The next morning I took my laptop to my work IT, where one of the techs worked on it for more than 2 hours, removing malware and installing a secure firewall and anti-virus. I mentioned the "help call" indicated my firewall coverage had supposedly lapsed mere days before, and he confirmed that was BS.

The kicker? I've received calls daily, demanding payment for their work "Fixing" my computer. If a surgeon fixed people in the same way, s/he wouldn't only be sued for malpractice, they'd be charged with aggravated assault and manslaughter. They are scam-artists of the first degree.

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I had the exact same experience as the previous reporter. Beware and don't allow them access or give them any payment.

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Victim Location 55447
Type of a scam Tech Support

I was trying to download a software manual and a message from WINDOWS popped up and alerted me that my system was compromised and I needed to talk to a technician. I thought I had a contract service agreement with Microsoft or windows so I thought it was legimitmate. I called the number and a technician said they were partners of Microsoft (said Microsoft does not provide support) and his job was to look and clean up the virus. I gave him access to my computer and he pointed out the virus and showed me a dozen foreign addresses that had access to my IP. Then said they were going to put a firewall on my system. They also sad I could pay by check for the cleanup so my credit card would not be compromised and then put me in touch with someone else to pay. Was surprised to pay $400 bucks but thought at least I had firewall protection now. It dawned on me later that the business probaby was not a partner of Microsoft and I was duped. I called my bank and they froze my account, but I still have to get y system looked at by a professional because I allowed them to install something in my computer. Bad mistake on my part as I dont know how much persona info they got already, but at least I changed my bank accounts in time.

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