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Foreign Clothing Website Product Not Received

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Foreign Clothing Website Product Not Received Reports & Reviews (1)

- Milford, UT, USA

I sent for clothing through this company in November 2024. It never arrived so I have gone back and for with them through email-with the result of still no package.

Customer Service Team

We will reissue a new package to your new address. You just need to be patient as usual and wait for your package to arrive.

It usually takes a few days to send out a new package, so if you want to know the tracking number and related tracking information of the new package, you can contact us again in the next few days, and we will provide you with the new tracking number at that time and tracking information.

If you have any questions, please feel free to contact us again. We will continue to provide you with the most sincere service.

Sincerely,

Customer Service Team

then with still no package or response I sent another email with this response and my account with them now non existent and no past or present order. And their email address invalid now. and the tracking number and site my PC warned was a threat-so I did not click on them!

It was delivered to the address:

Due to the store system upgrade, the link cannot be browsed now.

We understand that you seem to be dissatisfied with our services recently, which may cause you to gradually lose trust in us, but this is not the result we want to see. What we want to clarify is that we are a responsible company. Our customer service team has always insisted on providing online services to customers. At any time, if you have needs, as long as you contact us, our customer service team will be committed to solving each problem as quickly and effectively as possible.

We are very sorry to hear that you have not received your package yet.

We understand your eagerness to receive your package.

Please accept our sincere apologies for the unpleasant shopping experience we have brought to you.

Please rest assured that we will actively solve your problems as always.

You can check the status of your package through the following information:

Tracking Number: XXXXXXXXXXXXXX

Tracking Website:

Tracking Tip: Click on the tracking website above to check your shipment.

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