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Fuller Space

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Fuller Space Reports & Reviews (38)

Ordered April 5 2020...it is now Aug.22 2020 and still no damn mask I even paid for insured shipping. Emailed many,many times been told discount of 5% on my next order,then told their refund my PayPal account which I don't have and didn't pay thru (used my CC),than told they shipped it to the wrong address, than told no it didn't go to a different address just got lost in transit Really. Their nothing but scammers which I've told them in the email header

I ordered 5 masks and 10 extra fillers for $130.40 back on April 2, 2020, it's not July 15, 2020 and I have 1 mask that I order, 1 mask that I didn't order and nothing else. I am being told I have to pay to send back the one wrong mask and only when they get this mask back I will only get 50% of my money back. At first it was only 35% back but after several very angry emails it raised to 50% refund. They want me to send it back to 183 Queens rd Central Sheung Wan, Hong Kong.This is after they advertised they are American made and their masks come out of New York. They made sure to note I will be changed for the shipping for a mask that they sent me that was the wrong order. This company is a sham and would never ever consider EVER going through them ever again.

+1

I ordered on April 17th, It's July 10th, and still haven't received anything. I've had emails from them, but they're a total scam. I have ordered things from Wish that got here before this mask they supposedly will be sending... when we have settled Mars.

- Weston, WV, USA

I ordered custom masks for the teachers at my school. I spent over 200 dollars. It is now July and no masks. Now I can't even contact them. DO NOT ORDER

I ordered 4 masks back April and still have yet to receive my products? I have requested multiples times to have my $101.24 fully refunded and the response is they will give me 10% refund. How is this acceptable? I have been more than reasonable and now I am going for the jugular. That’s a lot of money for me since I was terminated due to COVID-19. This is not right.

- Mankato, MN, USA

This business used an online ad on facebook to sell facemasks during the COVID outbreak. I ordered one (with a nursing design) on April 5, 2020. I have reached out to this company via email 10 different times since they don't have a phone number asking for money back ($33.90). They refuse to refund my purchase or compensate me in anyway. Now they won't even respond to my emails or provide me with any contact information to get in contact with anyone other than this stupid support email address.

Ordered 3 masks @$35.00,took months to get,1st mask out of the package was damaged,the other 2 are child sized.contacted seller with no response.

Such a scam! I ordered 3 teacher mask! It’s took months. Then when I received them, they were the size to fit my 5 year old nephew AND had wrong content on them. I’m PISSED. I’ve tried pulling the website up to contact them and it doesn’t even work anymore. God have mercy on these sick individuals who did this.

- Bronx, NY, USA

I ordered masks from this company that never came. I believe they took my money and never sent the product and no way to contact them.

Fuller space is a scam. They stated they are a small family owned business in Houston, Tx. However, received shipping information from Yawang, China. I received my masks, but they are doll size and took 3 months to receive them. There is no opening for filters, which doesn’t make a difference because the masks are way smaller than the masks. They are going to the trash because they are useless. There goes my money in the trash. I tried to open the website to send them a message and it doesn’t open.

I am about to like scream this morning. I week ago I received my mask but not with my name customized. I’ve been emailing these people and I keep getting this response: Thanks for contacting us.

Regarding your concern, I would like to say that your order has been shipped out and on the way to your destination.
Specific information is shown in the link below: when I click on the link it’s the tracking number of the masks I received with the incorrect name. I don’t get it didn’t this person read my email I received the mask with another persons name. At this point I’m giving up. I wish I knew how to remove this website so no one else buys from them.

- West Harrison, IN, USA

I ordered $130.87 worth of facemasks and filters, got confirmation on order 4/15 and now at 6/18 still no product. Credit card was charged for product and they refuse to refund my money.

After 2 months I finally received the masks, but they are made for a doll. The photo shows the top mask from Fullerspace and the bottom is from another company. Money out the door. Paypal will no longer dispute the case because I have received the item. Bye, bye $100.

Omg that is exactly what happened to me. Now you can’t even open up their website. I ordered because it stated they were a family in Houston, TX. It is a total scam. My $100 are bye bye too!

I have sent numerous emails regarding the status of my order. They always respond but days later and always with an excuse. This company misleads you. According to their first response they make the masks in the USA but then are shipped to CHINA to be assembled! Beware! On the website it says fast shipping! I paid $77 for masks and I feel like a fool because ONE of them arrived yesterday and it’s CRAP! It smells like cigarettes and it’s not how the website describes. There’s no way I’m going to let my son wear it. I can only imagine the other one will be the same. That’s if I get it. I’m still waiting two+ months later. Has anyone noticed that there are no bad review on their website? Stay away from them! They are liars!

+1

File a claim through your credit card and/or bank. PayPal is a joke!

I filed a claim through PayPal and it was a joke! They’re not dumb. They know how to work the system. I just filed a claim through my bank. I am crossing my fingers it goes through.

Yes! Same bs with my order but I have received nothing.

Very disappointed. The masks arrived 3 months after ordering. They are more suited size wise for a child than an adult. They don’t let the purchaser know ahead of time the masks are made to order in China and are shipped from China. Their photos look more like a factory in the US than China. Stay away from this company. The fabric is very thin and not much good without the filters which are a poor fit

They also advertise their stuff on another website with different name but same exact website and I'm sure same bs too.

I ordered 2 masks mid April and as of today, I received one of them yesterday. I have emailed the company asking for information on returning the item and they refuse to give me that information. I just keep getting an email about the other mask being shipped. I guess my next step is to contact my credit card company. This place is a scam, don’t order from them!

- San Pablo, CA, USA

Paid for a designer face mask. Never received. Tracking label created; no information. Stopped responding to emails and requests for refund.

Don’t waste your time and money. I ordered 2 face masks and a set of filters on 4/12/2020. After several follow ups, I finally got 1 mask and the filters on 6/5/2020, but the other mask never arrived. I sent a number of emails, but the company would copy and paste the same response. I’ll never get the 2nd mask, and I can’t use the 1 mask that did come in because they sewed the same side of velcro on it making it useless.

I ordered a mask with 3 filters back in april. It's now june and I still haven't received my order. I have emailed them and I have received the same response as everyone else. Its seems to I am out 50.00 dollars or so. Not happy.

I ordered 3 masks on 4/19/2020 and getting the same response as everyone else has listed on here. I am going to try and file something on Paypal. Scam, hope this company is shut down and as for Paypal, not going to use them anymore either!

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