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Funny Fuzzy

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Funny Fuzzy Reports & Reviews (3)

- West Lebanon, NH, USA • Apr 01, 2024
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I originally ordered the product a while back. The package received 3 weeks late from FunnyFuzzy was not what I ordered and I worked with “customer support” who had me send the package back. I had to pay for shipping both ways.

Throughout the whole process the customer support was rude and dismissive. A coupe of weeks pasted and I tried to check in to see if the package was received and if the replacement was in the way. Originally they said they couldn’t find the package and then when they did that the replacement was coming. It never did.

When I reached out again. I was informed that the product was actually discontinued and they would not be sending a replacement…

I asked for a full refund and they refused only offering a pittance in return. I am still totally empty handed.

After some research I found this is not uncommon. The word “scam” is often used when talking about them. They have clearly stolen from many people. Despite a reputable seeming website I think they are just out to steal from potential customers. I feel stupid for falling for it.

I don’t care about the money anymore, I just don’t want more people to have their hard earned money stolen.

Please do something to stop them

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- Bremerton, WA, USA
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I purchased a product online in July. I returned the product shortly after because it was made incorrectly and did not fit my couch (couch cover/cushion). I contacted them to return it and they asked for photos so I took photos and sent to them. they said I could return it if I paid the shipping, which I did. I returned it on August 22. Tracking Number shows delivered: 420300969310810944102396940568. I have since sent SEVERAL emails asking for my refund and they are simply not responding. I am in the process of doing a chargeback with my credit card company but to date have not received my money back. They took my money, got their product back, I paid shipping TWICE and I have nothing to show but a loss of money and their refusal to respond to me. This form won't let me click "next" if i upload a document but I have everything documented.

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I ordered an item on the Funny Fuzzy website. When it arrived, the quality was so awful. It looked nothing close to the photos on their site. I attempted to initiate a return process and was ignored. I contacted three email addresses listed on the site and got one initial response from “[email protected]”, then nothing. It has been weeks. There is no phone number listed. There are specific instructions stating items cannot be returned/mailed to the address listed online. (Albany, NY) and all returns should be initiated by emailing “[email protected]”.

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