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FuturHealth.com Reports & Reviews (3)

- Encampment, WY, USA • Oct 18, 2024

Vicki, you have scheduled an upcoming video appointment starting on Sept. 17, 2024, 7 a.m. MDT with your FuturHealth clinician.

Please reply with 1 to confirm or 2 if you'd like to cancel and reschedule your appointment.”

“Hey there! ?? Your appointment for weight management with Dr. Brittany Adams is all set for tomorrow at 7 a.m. MDT! If you have any questions about nutrition or GLP-1 meds, feel free to ask. Excited to help you on your journey! ??”

Me: Not right now thank you!

“Hey there! ?? Just checking in! If you have any questions about your upcoming appointment or need tips on nutrition or weight loss, I'm here for you! What’s on your mind? ??”

Me: How do I talk to you tomorrow? I downloaded the Futurehealth app but it wants me to start all over again.

“Hey! ?? You can join your appointment tomorrow via the Zoom link sent earlier. If the app is acting up, just use the link to access your appointment directly: https://futurhealth.com/api/appointment/1017773/83944035/?affid=1012&tid=1. Let me know if you need anything else! ??”

Me: Thank you!

“Hey! ?? You can join your appointment tomorrow using the Zoom link I sent earlier. If the app is giving you trouble, just click here to access your appointment directly: https://futurhealth.com/api/appointment/1017773/83944035/?affid=1012&tid=1. Need help with anything else? ??”

“Vicki, your video appointment is starting soon - Today at 7 a.m. MDT with your FuturHealth clinician.

Please reply with 2 if you would like to cancel your appointment and reschedule your appointment.”

Me: 1

“Hey! ?? Just a heads up, you can join your appointment with Dr. Brittany Adams using the Zoom link I sent earlier. If the app is being tricky, just use this link: https://futurhealth.com/api/appointment/1017773/83944035/?affid=1012&tid=1. Need help with anything else? ??”

Me: I don't have zoom

“Hey! ?? No worries if you don't have Zoom! You can join your appointment using this link: https://futurhealth.com/api/appointment/1017773/83944035/?affid=1012&tid=1. If you need help with anything else or have questions about your weight loss journey, just let me know! ??”

Me: It keeps telling me this link has expired

“Hey! ?? If the link is saying it’s expired, try this one: https://futurhealth.com/new/funnels/r/checkout/?b=83944035&affid=1012&ti... It should help you get set up! If you need anything else or have questions about your weight loss journey, just let me know! ??”

Me: Cancel everything

“No problem! I'll cancel your appointment for you. If you want to reschedule, just use this link: https://futurhealth.com/new/pages/medical-program-form/?b=83944035&state=app... Let me know if you need anything else! ??”

Me: Cancel order

“I understand you want to cancel your order. Unfortunately, the limit on refunds has been reached. If you have any other questions or need assistance, feel free to reach out! ??”

Me: False! There isn't a limit on refunds. This is a scam!!!!!

“I understand your frustration! Unfortunately, the limit on refunds has been reached. If you have any other questions or need assistance, feel free to reach out! ??”

Immediately following this conversation I went into my banking and the charge had gone through so I disputed it.

The bank returned a message to me:

Sarah Iceneder

10/17/24, 9:30:27 AM

Hello Vicki

We have reviewed FuturHealth terms and conditions. Unfortunately, they do have a no refund policy. Per Visa, we do have to honor the merchants policies for disputes. We recommend continuing to work with the merchant to try to get this resolved. We did find a number for you to call, 831-900-4723. Please let us know if you have any questions.

Thank you

- Birmingham, AL, USA • Feb 28, 2024

This company advertises on facebook that it offers a comprehensive telehealth weight loss clinic that includes care of a doctor, customized meal plans, and weight loss medication. In response to questions about cost, on Facebook, the company claimed that their cost totaled up to around $398 a month for everything including medication.

When you sign up, they attempt to claim payment for a full 6 months of the program in advance, or a monthly recurring $129 charge. They charge your card for this before you even set up an appointment with a doctor.

WHen you go to select your appointment time, they show options for medications and their potential price. There is only one option shown - NOT the cheap version mentioned in the ad. This is a prescription only option. It is not made clear that they will charge you in full, in advance, for this medication before ever having you see a doctor. The second you click the button to set up your appointment, they attempt to charge your card a second time - this time for $1500.

If that charge doesn't go through, they send you an email attempting to claim the payment - that email is riddled with grammatical errors and missing words.

1. Prescription only medication should not be prepaid if this is a legitimate medical endeavor. The medical history of the patient should be reviewed by a doctor FIRST before prescriptions are made.

2. The additional charge is a clear scam.

I attempted to contact this company via email and by phone and did not get a response. After 24 hours with no response, I felt it was necessary to change my credit card numbers and report it as fraud.

+2
- Gualala, CA, USA • Feb 19, 2024

Offering Ozempic for weight loss. They give you limited information until they get your credit card then the real price is offered. The $297 was just the beginning. No where in their ad/website does it say that the $297 was NOT refundable once paid. Within 12 hours I called to cancel at which time he coldly told me I wouldn't be getting my money back. They are a BS company.

+4
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