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Gap imposter

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Gap imposter Reports & Reviews (2)

- Minneapolis, MN, USA • Dec 04, 2024

Thought it was a factory gap store and was ordering clothes for my children. It came across as an ad on Instagram. Once I ordered and got the confirmation is when I realize it was indeed not the actual gap store. So, I waited a month to see if it would arrive as they proved me with a tracking #. The package did not arrive. I emailed and got a response that they would try and resend the package. I got a new email with a new tracking. The same happened and the package never arrived. I emailed a second time and they offered me a 60% refund (which at the time I thought was better than nothing at the time.) I have still not receive the package or any type of refund. My original order was place in May and every month since I have emailed and they tell me they will process me a refund, which I still have not received. I just emailed them this week and got the same response that they are trying to process my refund and they appreciate my patience.

- Butler, PA, USA • Jul 11, 2024

They make it seem like they're the Gap clothing site. Their logo and everything on it.

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