[email protected] Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for [email protected], help other victims by adding it!
Type of a scam Counterfeit Product
From: ******* ******* *****************>
This company is in Palencia. Spain
Date: July 25, 2023 at 10:23:07 PM EDT
To: [email protected]
Subject: Order Confirm
?I paid $56.02 for these 2 pairs of shoes and you are offering me $5? That makes no sense. As I’ve said from the start I want to return these shoes and get my money back. The shoes are too large and they are not CLARKS brand as advertised. Very disappointing!
Sent from my iPhone
On Jul 23, 2023, at 10:47 PM, [email protected] wrote:
?
Thanks for your reply.
We’re so sorry for your dissatisfaction.
Your feedback is very helpful for us to improve our products, thank you very much for your support.
We understand that the current situation is frustrating.
To show our sincere apology, may we refund you 5USD as compensation?
Yours sincerely,
Customer Service Team
On Sat, 22 Jul at 12:37 AM , ******* ******* <****************> wrote:
How can it be correct…if the shoes are too large and they are t Clark’s brand?
I guess I will have to report this to the Better Business Bureau due to the misrepresentation of the product. This is not a fair and respectful response to my desire to return the items.
Sent from my iPhone
On Jul 21, 2023, at 5:06 AM, [email protected] wrote:
?
We are so sorry for your dissatisfaction.
But as our shipment department checked, the item you received is correct.
Yours sincerely,
Customer Service Team
On Fri, 21 Jul at 8:00 AM , ******* ******* <****************> wrote: IMG_2391
IMG_2390
image
IMG_2393
As I stated in my email yesterday…both shoe sets are too large for me. They are definitely NOT the CLARKS brand as the material bears no symbols of Clark’s and they are very cheaply made.
Please Let Me Know how I can return these shoes and have my payment credited back to my credit card.
******* *******
**************** Sent from my iPhone
On Jul 20, 2023, at 3:02 AM, [email protected] wrote:
?
We feel terribly sorry for your dissatisfaction.
May we have the SKU QR code picture (jpg. less than 1MB) of the product you received please?
We will provide you with the best solution ASAP.
A SKU QR code is usually on the inner packing.
And can you please send us some pictures (jpg. less than 1MB) of the item you received?
So we can check the problems and help you.
Yours sincerely,
Customer Service Team</****************></****************></****************>