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geek america Reports & Reviews (5)

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About three years ago I got a virus in my computer, it alert saying i was infected and contact this number for service, my computer was making loud noises and was going red so i called the number on the screen and it was geek america, they said they could help me but it would cost, asked how much they gave some figure like $ 600.00 or so i said i didn"t have that kind of money, they gave me discount of $350.00 said they would fix it which they did and said if i had any more problems in the next two years it was covered. I just got email from geek america saying my time is up and im due for automatic renewal for $799.00 called them and told them to cancel , that have used them in over two years and that was a one time deal, they said we can cancel you but we need your checking account number to refund your money back i said i don't want refund back said i paid for service and i just want to cancel they said can"t cancel till i get to correct checking account number and it has to have $500.00 balance to wire transfer your payment back, said i don"t want toget money just want to cancel, said in two days we are gonna charge your checking account on file unless you give me your account, told i have to talk to husband and hung up. I contacted my bank and told them of the problem , was told its a fraud case and they will anotate it in my account and they will keep an eye our for it, but for me to look on my checking account every day to see if it gets buy and if it does to give call and they will take it as fraud and give me my money back if taken.

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- Woodbine, NJ, USA
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Hello yes, back in 2017 I had a message come across my laptop screen with an 1-800 number to call saying my laptop was at jeopardy. Well I called the number and they said they worked with Microsoft to help take care of tech support, well they had me let them access my laptop,and wanted to charge me $700.00 life time support for any issues well i think they say all that to get in the laptops and cause issues or steal information. Well I told them to cancel whatever they were doing that I was not going to pay so they said they had! But now I am getting calls from 1-213-349-3734 saying that they are Geek America an that they need to get in my laptop again to remove an IP number because their company is going out of business and they wanna refund my $700! Which like I said I cancelled that as I was on the phone with them!

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Received a phone call from with message to contact Geek America so they could send refund for services that we paid for. They has been ordered to make these reimbursements. Person from Geek did not want any of my credit information but wanted me to go to my computer so they could show me what to do in order to receive my $300.00 back. Supposedly because Geek had not been able to follow thru with deal.. I did not give him any information but with all my questions, his attidude quickly changed and I ended the call. Supposedly he was located in New Jerssey.

Have you had these same reports?

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- Ventura, CA, USA
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Approx. 1 year ago, I was contacted by Geek America to tell me my computer was in dangerous shape due to virus, malware, etc. For approx. $1600, they would fix it all by computer. After 3 days the work was not completed and I contacted Dell, all problems were resolved. We changed bank account numbers to protect our bank accounts. About 10 days ago, I was Contacted by Geek America by phone to say they wanted to refund my money. These calls continued for 3-4 calls per day by various people, i.e.Christain, refund department. I responded to all of these calls by saying if they wanted to refund my money to send me a check. This was denied and that I had to be in front of my computer. Yesterday and so far today, I have not received any phone calls. I also reported this scam to Federal Trade Commision.

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- Pompano Beach, FL, USA
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this company is a scam and they are using ScamPulse.com as their lead to get into peoples computer. they got a way in my computer and then started looking into my personal banking and passwords that's when i ended the call and shut down my computer. i spoke directly with Microsoft and they advised it was a scam and they would never send pop ups with any warning like this for tech support. THIS IS A SCAM company and ScamPulse.com is still allowing them to say they are top rated with BBB!!

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