Geeks World Reports & Reviews (6)
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SCAMPULSE
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SCAMPULSE
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Type of a scam Tech Support
Later on I found my computer account blocked by them. I called the number where "Jack" with a very heavy Indian accent spoke with me very nasty. Later I was able to cancel their block. NEVER GIVE ANYBODY CONTROL ON YOUR COMPUTER.
Scammer's address Who knows.. They've called from PA Washington Stateand various phone #s. None of which are legit. Email address had this n the signature:8 E. Figueroa St. Suite 220 Santa Barbara CA 93101, Santa Barbara, CA 93101, USA
Scammer's email [email protected]
Country United States
Victim Location NC 28209, USA
Total money lost $149.99
Type of a scam Tech Support
After calling 1 day later to get my money back, I was told that I signed a contract and they fulfilled their end of fixing my Alexa issue (an issue that was an Alexa problem all over, nothing they could have done to correct it) and that they would not be returning my money. However, in the contract, which is now not showing up in my email as it has "Expired"???, it did say that the consumer would have 3 days to retract their obligation to the contract. I did this in time, but alas I don't think they are going to honor ANYTHING.
When you call the 800-409-0561 number, the person who answers does so as if it's their personal phone number (some guy with Indian accent; they all had the same accent) . When I brought to their attention that I want my money back, for reasons explained above (there was NO service provided at all) the guy, named "Steve", got irritable and tried to argue with me. Total fraud/scam cell.
Please don't be victimized like i was!
Scammer's address 1881 Daytona St. San Jose CA 95122, San Jose, CA 95122, USA
Scammer's email [email protected]
Total money lost $538
Type of a scam Tech Support
I went on line for Amazon Alexa support to change my WiFi Password. Clicked on what I thought was the Alexa Support and a chat window popped up. Then requesting my name and phone number. Suddenly, I received a call to better handle my question. Then, I was instructed to go to my browser and type alexadownloadapp, seemingly legit; thee app froze and then the fun began, Alexa App network error message 7:3:0:0:1 The person on the phone Mike says weird, try it again. Now he needs access into my computer to find out what going on. Bad mistake...... From then on, he says my IP address has been infected, etc. Then the pitch for network support and on and on, in the tune of $***.
You are told only a tech support employee can fix the problem, and you’re asked to allow access to your machine. Once access is granted, the caller will often run a “scan” and claim your computer is infected with viruses. The scammer then offers to fix the problem...for a fee. Mine, $***. for network protection (Firewall)
Scammer's email None
Country United States
Victim Location OH 43326, USA
Total money lost $300
Type of a scam Tech Support
Type of a scam Tech Support
While speaking with a support agent and allowing him to get into my computer because of printer issue. He stated I did not have any type of virus protection and that I had thousands of viruses in my computer. He lied from the start. He went into a lot of files in my computer and then said he wanted 300 dollars for the service charge and for a three year contract. He wrote a promise to pay from my gmail. I feel as though this service is a scam. I also spoke with a lady first and she said there was not a charge that it was a free call. Now they are calling me before 5 am in the morning. Letting it ring three times hanging up and ringing again and again on my house phone and my cell phone. Today when he called I said I am not paying you and this is a scam and hung up. He proceeded to call my cell phone three times on one number and then switching to another phone I am in fear that they are in my computer still even though we ended the session weeks ago. This is very worrisome and bothersome.
I contacted them thinking I was contacting HP Printer support about my printer going offline.
Desired Resolution:
No further contact by the business
Desired Outcome:
I would like to have this company not contact me anymore. I would like their actions looked into as well. Thank you, *** ** ***
Scammer's address India
Scammer's email [email protected]
Country United States
Victim Location IN 46142, USA
Total money lost $750
Type of a scam Tech Support