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GeekTech Solutions Services

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GeekTech Solutions Services Reports & Reviews (15)

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Dear Customer,

Greetings from Geek-Techs Solutions(GTS Community) !

Hope you are doing very well and also satisfied with our GeekTechs Solutions' proactive Computer Care services.

We're writing because your subscription seems like it'll expire on September 16, 2021(that’s pretty soon).

If you are concerned about renewal, we will remind you that it will be renewed automatically on September 16, 2021, and after 48 hours, the debit balance will be shown in your account statement as 'GTS-SERVICE-PACK-24M'.

 

Thank you for being part of the proactive GTS Community. You are a valuable asset to us.

Please find the Invoice details as mentioned below;

INVOICEINVOICE DATE:  09/16/2021INVOICE No:  #01836998

Bill To: CID-GTS10799

DEPARTMENT:SALES     (808) 468-3134DUE DATE(Time Limit)09/17/2021

IDDESCRIPTIONQUANTITYUNIT PRICE, $TOTAL1Annual Maintenance GTS 2 Years Plan iGTS10799 1$399.99$399.99

SUBTOTAL  $399.99

SHIPPING AND HANDLING   -   

TOTAL  $399.99

If you have any concern or wish to cancel your subscription, please reach us at +1(808)468-3134 ; between 10:00 AM and 06:00 PM (EDT).   

We are so excited at the chance to see you again and appreciate your business as well !

Regards,

GeekTechs Solutions

+1 808 468 3134

Office Timing: 10:00 AM - 06:00 PM (EDT)

Note: Please do not reply to this email because this is an automated mail service.

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Amazon refund +1 850 738 1058

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Please cancel my annual subscription of $199. The phone number 870-227-8654 is not a valid number.
Dear Laurel Land
Thank you for opting Geektech's Solution Services.

We continue to wish you well and good health. This email serves as a reminder that your membership will expire on May 6, 2021 and will be automatically renewed on that date i.e. on May 6 2021. You can discontinue the service anytime by calling at our helpline number to avoid the recurring charges.

After 48 hours, the charged amount of $199.99 will be reflected in your account.

We hope that you continue to benefit from Geektech Solutions Services and that you continue to gain in the future.

If you want to modify or cancel the subscription, then please do not hesitate to call us at +1(870)227-8654 between 10:00 Am to 6:00 p.m. (EDT).

Sincerely,

Geektech

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+2
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email to me personally, dated May 6, 2021, Subject: "Your annual subscription-id:#2256-2284691 has been reactivated.

Body of email: "Professes to renew my" (supposed) "membership-id:#2256-284691 will expire May 6, 2021".

... says I "can discontinue the service anytime by calling at our helpline number to avoid the recurring charges."

... says "After 48 hours, the charged amount of $199.99 will be reflected on your account."

... (something else)

... (something else)

... then, "If you want to modify or cancel the subscription, then please do not hesitate to cal us at (870)227-8654 between 10:00 Am to 6:00 pm."

I did call. Told therm I knoiw nothing of this service for my Dell computer. They instructed me to turn on computer and begin to type in things from Windows... "www.microserverbot.com"... type & click do other things... ready my nine-digit numeric code... type in "help12345"... "Software GmbH" popped up... they remotely had control of my computer...

The guy told me to hang up phone and said his Manager, James Williams, will be calling me back immediately.

So, without disclosing what I was doing, I backtracked out.

I told the new caller who identified himself as James Williams that I have other things to do and needed to go.

He became adamant, stern and asked me where I was going. (Then, other me showed up)

I told him I had exited everything and powered my computer off. He sounded panicky. Asked if he could call me back that evening. I said no, hung up and forwarded their email to the Cleveland BBB, and asked if this was unusual.

In conclusion: I do not ever recall subscribing, nor do I think they have any of my banking information.

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+3
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I did not sign up for this service, and when I called the number, no support person or company messaging was on the end of the line. Below is the email that was sent to me.

Begin forwarded message:

From: Parkar Luca
Date: May 6, 2021 at 7:53:19 AM EDT
To: [email protected]
Subject: Your annual maintenance subscription has been successfully enabled


Dear Colleen Pocock
Thank you for opting Geektech's Solution Services.

We continue to wish you well and good health. This email serves as a reminder that your membership will expire on May 6, 2021 and will be automatically renewed on that date i.e. on May 6 2021. You can discontinue the service anytime by calling at our helpline number to avoid the recurring charges.

After 48 hours, the charged amount of $199.99 will be reflected in your account.

We hope that you continue to benefit from Geektech Solutions Services and that you continue to gain in the future.

If you want to modify or cancel the subscription, then please do not hesitate to call us at +1(870)227-8654 between 10:00 Am to 6:00 p.m. (EDT).

Sincerely,

Geektech Solutions
+1(870)227-8654
Office Hours : 10:00 AM to 06:00 PM (EDT)

Note: Please do not reply to this mail because this is an automated mail service.

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Likewise, I received the following email today (5/4/21). There's no charge on my card, So I will just ignore it:

Thank you so much for choosing GTS™ as your preferred AMC partner for the last 24 months!

This is to remind you that your Computer Annual Maintenance Subscription has renewed successfully.

Please refer to your recent purchased details as mentioned below ;

Invoice Details :

Invoice Id: #001394364
Invoice Date: 05/03/2021
Payment Method: Online
Product Id: PGT-24M10229
Amount: $399.99

Thus, if you have any query or want to make any changes then call us immediately at 901-306-7927.

THANKS FOR YOUR BUSINESS !

_

With Regards,
Geek-Tech Solutions-GTS™
+1 (901) 306-7927

Note: This is an automatic email facility. Please do not reply.

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- Western Springs, IL, USA
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This company is saying they are charging $399.00 for tech service I did not agree Dear John Scott,

Thank you so much for choosing GTS as your preferred AMC partner for the last 24 months!

We just want to remind you that your Computer Annual Maintenance Subscription has renewed successfully.

Please refer to your recent purchased details as mentioned below;

Invoice Details:

Invoice Id: #001399587

Invoice Date: 05/03/2021

Payment Method: Online

Product Id: PGT-24M15452

Amount: $399.99

Thus, if you have any query or want to make any changes then call us immediately at 810-270-5060.

THANKS FOR

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This was email I received from this company! file compaint agians them.
From: Auto Re-activation Process Completed | $399.99 debited successfully for another 24 months 'AMC' Support < Geek-Tech Solutions >
Sent: Thursday, April 29, 2021 10:22 AM
To: Newell Cheatheam
Subject: Thank you for your order (#0012589510)

Dear Newell Cheatheam,

Thank you for trusting GTS to be your preferred AMC partner for last 24 months !

We wanted to let you know that your Computer Annual Maintenance Support subscription has renewed successfully,
as per the agreement.

We recommend you take note of the details displayed as mentioned below ...

INVOICE (Recent Purchase)

Invoice ID: #0012589510
Invoice Date: 04-28-2021
Payment Method: Online
Product ID: GTS-24K536
Amount: $399.99

If you have any queries or want to make any changes then call us immediately at 813-535-6992

Thanks & regards,
-
Geek-Tech Solutions-GTS
+1 (813)-535-6992

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I had a similar email today from Geek-Tech Solutions (GTS) to the other two mentioned here. The email header was “Auto Re-activation Process Completed | $399.99 debited successfully for another 24 months 'AMC' Support < Geek-Tech Solutions”.
The message said, in part, “ We want to notify you that your Computer Annual Maintenance Subscription has renewed successfully, as per contract.”.
There was no call for payment, just a phone number for “queries”. I guess the idea is to get you worried so that you ring them and then they try to get you online (as the others said). It was professional looking email!
I didn’t ring ;)

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I received an e-mail (from Auto re-activation Process Completed) saying they renewed this service for $399.99...Payment Method: ONLINE. I called the number because there was no other way to reach them. Needless to say they said I have had the service for 2 years and the agreement was to auto renew. I added that I NEVER had the service, never heard of them and if anything shows up on my checking or credit cards, I will go to the Attorney General. He asked me why? I understand there is a lot of scammers around, but we are not one of them. I told him, would you really admit it to me if you WERE a scammer? He hung up. Then called back again, but when I picked up the phone there wasn't any sound so I hung up. Later I was telling a colleague about it, so SHE called saying that this number was reported to the scammer hot line in Minnesota...then they hung up. She did this twice with the same response. They have been reported to the Better Business Bureau many times DO NOT FALL FOR THEM! There is plenty of evidence online about others experiences.

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- Tucson, AZ, USA
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I received the following email from this individual. I have never had an account with the subject company.

Dear Mary Whitehead ,

Greetings from Geektech Solutions !!!

This is an automated reminder email regarding your subscription id: #6022-34707 .

Your subscription id: #6022-34707 for Geektech Computer Annual Maintenance Service has expired on April 19, 2021.

As per the contract your subscription has been processed for auto-renewal and will be completed by April 19, 2021.

Your non-refundable renewal amount of $199.99 will reflect in your account statement after 48 hours.

If you want to modify or cancel this subscription then call us immediately at +1(808)600-0012.

With Regards,

Geektech Solutions

+1(808)600-0012

Note: Please do not reply to this mail because this is an automated mail service.

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They claimed to have provided a service that recipient was unaware of and they claimed to have charged a ridiculous fee. Recipient was not addressed by name, but only as "customer". However name was at top of a fake invoice. Beware!

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- Minneapolis, MN, USA
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I received 2 identical emails with invoices for tech support services that I don't use. I didn't pay it or call because it is similar to a scam I got a couple weeks ago saying I purchased a laptop.

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An email was found in my wife's SPAM folder while checking for another lost email message. Subject explained there would be an automatic deduction from account. We grew concerned. Before calling the number we checked for the company name "Geek Tech Solutions" and found several articles about tech support scams. None specifically mentioned that name.

We did not click or follow any links in the email.

As a check I called the number and asked them to look up my account. The server said it had to be done on-line. When I told him I would only handle this on the phone and that he should look up my account, he hung up.

We permanently deleted the email from the SPAM folder. (Gmail had identified it correctly apparently.)

Other information from the email:

This was an automatic renewal.

Product number GTS 24M-3424

Cost $399.99 for 2 years

Invoice number 001728255

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+13
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- National City, CA, USA
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I got an email saying that they were going to charge $399.00 for a subscription automatically; "we would like to inform you that your 'Geek Techs Solutions' membership ends on January 28, 2021, and will be renewed immediately on January 28, 2021 by EDO. After 48 hours, the balanceof the debit will be shown in your account." I call the number provided on the email and the person on the other line instructed me to get my computer and started giving me instructions on what keys to push. I argued wirh him and stopped the call.

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