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Get Name Necklace

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Get Name Necklace Reports & Reviews (4)

- Rock Spring, GA, USA • Jan 01, 2024

I ordered a mom necklace from this company and even paid expedited shipping to have it ontime for Christmas. Didn't receive it in time and the product is horrible. I've tried to reach out and send it back and they wont respond after asking for my money back.

So if you look at the pendant I ordered you will see a scratched up etching of a nose, a couple of eyes, and an off center chin area. OBVIOUSLY this was NOT the picture I expected or ordered of my beloved 14 year old Jack that passed one month ago. This was a memorial piece. One that would remind me of him when I wore it each day. You can imagine my sadness when I opened the box and saw this. According to them this is a perfectly acceptable picture, what they deemed a "NORMAL HANDCRAFT" and they will give me 70% of my money back, minus shipping, for returning a 100% piece of crap pendant. They are actually arguing with me as if I am not a paying customer who received a terrible piece of jewelry from them. They accept no responsibility, and have no integrity. I would definitely NEVER recommend using their company. They are geographically far far away from us the consumer, and far far away from having to care if their product is good or bad. Please see my photos and reference the correspondence to make a note of how you will be treated if you do not receive what you ordered. They will give excuses and half assed offers, but no resolution in which you receive what you are owed. Very sad, and miss my dog even more now.

- Bellaire, OH, USA

I ordered a necklace for my best friend for Christmas. Afterwards, I did a checkup on the website, only to find out it was a scam. I’d appreciate a refund for the $40 I spent on nothing!

I had purchased a necklace on the 24th of November and the estimate delivery was 15 work days would arrive before Christmas. It's well past that and the tracking shows that it was transit from China since the 2nd of December.

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