Get Revive Skin Reports & Reviews (2)
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Scammer's address Denver, Denver, CO 80239, USA
Scammer's email [email protected]
Total money lost $239
Type of a scam Other
Scammer's address 11551 E 45th Ave Unit C, Denver, CO 80239, USA
Scammer's email [email protected]
Country United States
Victim Location OH 44126, USA
Total money lost $239.87
Type of a scam Online Purchase
During the call I asked Samantha for a Return Merchandise Authorization (RMA) and was given none. I asked for their address as none was listed on their website or paperwork. Samantha gave me the company address. When I asked where that appeared on the website, she gave me another website address and told me the address in under “terms”. She said to return the products, which I refused to do in order to avoid additional costs.
After the call, I read the newly found terms which state in part that an RMA is required; the company will not accept open products; returns are accepted at the companies’ discretion; company cannot process or refund packages marked “Return to Sender”; there is a restock fee; and the address under “terms” is somewhat different than that given to me by Samantha. There are other terms that cause greater alarm.
If I had access to any of this information beforehand, I would not have placed the order for the “free” samples. To add insult to injury, in my opinion the products are inferior. I believe this company uses a boilerplate website design as for other similar online products using the same generic brochure and celebrity claims. I have been taken advantage of and expect these fraudulent charges to be removed from my credit card permanently. This situation is disconcerting and all victims should receive compensation above and beyond out-of-pocket costs for this scam.
This transaction is being disputed with my credit card company, and I have filed a complaint with the Colorado Attorney General's Office.