Getcleartag.com Reports & Reviews (2)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Getcleartag.com, help other victims by adding it!
Scammer's website getcleartag.com
Scammer's email [email protected]
Country United States
Victim Location HI 96720, USA
Total money lost $198
Type of a scam Counterfeit Product
Thu, Jun 8, 11:00PM to me
Hello, Thank you for reaching out to customer service! We are sorry to hear that you are wanting to cancel your order. Please let us know the reason for your cancellation, as we are always looking for ways to better our service and your feedback is an invaluable part of that process. Unfortunately, your order has already been shipped and we are not able to stop it. Please send us a quick email when the package arrives, and we will provide you with instructions on how to return the products. Should you have any other questions or concerns, please reply to this email or call us at the toll-free number below. Thank you, Customer Support (877) 827-3920
-----Original message----- From: **** ***** *******************
Sent: 06/09/2023 04:33:16 Please cancel.
On Sun, Jun 4, 2023 at 6:22 AM [email protected] (mailto:[email protected]) <[email protected] wrote: Hi **** *****, Thank you for placing your recent order. Please find the summary of your order below. Transactions will appear as Relief7*CQ4 on your bank statement. Order Number: ********** Order date: 06/04/2023 11:55am Shipping Address: 1743 Kilauea Avenue Hilo, HI 96720 Phone Number: 8088962122 Email: [email protected] (mailto:[email protected])
Items in Order: Name Qty Price Clear Tag Skin Serum (X5) (R1) 1 $198.78 Totals: Sub Total: $198.78 Shipping: --- Discount: --- Grand Total: $198.78 Thanks, The Clear Tag Customer Service Team Get in touch +1 (877) 827-3920 [email protected] (mailto:[email protected]) Copyrights © Clear Tag All Rights Reserved
**** ***** *******************
Tue, Jun 13, 8:42?M to Support I would have never in my lifetime spend $200.00 on a product like this. This is horrible to rip off a single mother of two. This may not be a lot of money to you, but this could have paid 4 utility bills this month for me. Very sneaky advertisement. I need that money back in my account. I will not even open the mail and I will be sending it right back. Please put my money back into my account. -- **** ******* *****
Support Thu, Jun 15, 6:05AM to me
Hello, Thank you for reaching customer service! Our apologies that you misunderstood the offer. The deal is $198.78 for 3 bottles so each bottle is $66.26 for the Clear Tag Skin Serum. We are including 2 free bottles in that package so that brings the price down (divide $198.78 by 5) to $39.75 for each bottle. We list this cheaper product price on our packages not to mislead, but to show the savings customers can have by purchasing the larger packages. We do provide the total price for each package right under the offers to avoid any confusion. Due to the misunderstanding, we would like to offer you a one-time refund of $70.00 for the Clear Tag Skin Serum as a courtesy and you may keep the products once received. Kindly reply to this email if you would like to accept the offer. Should you have any other questions or concerns, please reply to this email or call us at the toll-free number below. Thank you, Customer Support (877) 827-3920
On Thu, Jun 8, 2023 at 11:00 PM Support <[email protected] wrote: Hello, Thank you for reaching out to customer service! We are sorry to hear that you are wanting to cancel your order. Please let us know the reason for your cancellation, as we are always looking for ways to better our service and your feedback is an invaluable part of that process. Unfortunately, your order has already been shipped and we are not able to stop it. Please send us a quick email when the package arrives, and we will provide you with instructions on how to return the products. Should you have any other questions or concerns, please reply to this email or call us at the toll-free number below. Thank you,Customer Support (877) 827-3920
**** ***** *******************
Fri, Jun 16, 5:46?PM (13 days ago) to Support Please see pics attached. Not only did I get crazy money taken out of my account. This paid for a package delivered, dripping from cracked bottles inside. USPS repacked it as it was leaking everywhere when I got it. I am not even opening the usps repackaging. I would like to immediately send the entire package back to this company. Please provide me directions on how you propose to receive all this leaking medicine back. I don’t want anything from your company, and I want a full refund. I will not defame you on social media. Just return my money, and I will return your broken bottles and what’s left of the liquid they held. It appears they were sent very shabbily packaged glass on glass, with no protection. -- **** ******* ***** **** ***** *******************
Fri, Jun 16, 5:47?PM (13 days ago) to Support Forgot to attach pictures in last email. **** ***** *******************
On Fri, Jun 16, 2023 at 5:47 PM **** ***** ******************* wrote: Support Sun, Jun 18, 9:15?PM (11 days ago) to me
Hello, Thank you for reaching out to customer service! We highly apologize for any inconvenience this may cause you. For verification purposes, kindly send us a photo of the packing slip together with the products that you received so that we can determine how many bottles we need to reship or refund. Once verified, we can issue a refund for the charge or process a reshipment of your order. Just reply to this email to let us know which option you prefer. We are looking forward to hearing from you soon. Thank you, Customer Support (877) 827-3920
Mon, Jun 19, 11:49?AM (10 days ago) to Support THIS IS A TOTAL SCAM AND [censored] SHOW. I just spent 15 minutes while I am at work answering all kinds of questions and giving this east indian lady all of my personal information, for her to then tell me, she cannot give me any information about how to send the product back, and how she could not give me any information regarding refunds of a product I received totally destroyed and verified by U.S. Mail. I emailed you pictures, and there is no way I am opening up that bag with broken glass and chemicals everywhere. I highly doubt anything in that bag would be legible and able to read any kind of receipt. This company has made it extremely hard to trust anything you find online now. Your Customer support line is a total farce. I want a return address for this shipment, and a TOTAL REFUND to my bank account. Liquid is everywhere, so I will also put it in an additional freezer ziploc bag. PLEASE SEND ME YOUR RETURN ADDRESS. -- **** ******* *****
Support Thu, Jun 22, 2:02?PM (7 days ago) to me Hello, Thank you for reaching out to customer service! We highly apologize for the inconvenience this may cause you, our fulfillment messed up on your order. For verification purposes, kindly send us a photo of the packing slip together with the broken products that you received. Once verified, we will process the reshipment of your order or refund. We are looking forward to hearing from you soon. Thank you, Customer Support (877) 827-3920
On Sun, Jun 18, 2023 at 9:15 PM Support <[email protected] wrote: Hello, Thank you for reaching out to customer service! We highly apologize for any inconvenience this may cause you. For verification purposes, kindly send us a photo of the packing slip together with the products that you received so that we can determine how many bottles we need to reship or refund. Once verified, we can issue a refund for the charge or process a reshipment of your order. Just reply to this email to let us know which option you prefer. We are looking forward to hearing from you soon. Thank you, Customer Support (877) 827-3920
(Thu, Jun 22, 2:46?PM (7 days ago) Support I ALREADY TOLD YOUR COMPANY THAT THERE IS NO SLIP TO GIVE YOU AS IT IS IN THE SAME PACKAGE AS THE BROKEN GLASS MELTED LABEL ON THE OUTSIDE BY THE PRODUCT IN THE BAG YOU SENT TO ME. THERE IS A SIMPLE SOLUTION. SEND ME YOUR RETURN ADDRESS AND I WILL SEND WHAT YOU SENT ME IN ITS ENTIRE UNOPENED ORIGINAL PACKAGING. I TURNED THIS ISSUE INTO MY HFS CREDIT UNION THIS MORNING AND THEY WILL ALSO BE FOLLOWING UP WITH YOUR COMPANY. PLEASE, PLEASE, JUST SEND ME YOUR RETURN ADDRESS. I DID SEND YOU THE PICTURES OF WHAT I RECEIVED FROM USPS. -- **** ******* *****
Mon, Jun 26, 5:03?PM (3 days ago) to me Support 2:18AM (13 hours ago) to me, Hello, Thank you for reaching out to customer service! We are committed to resolving this issue as quickly as possible however since you mentioned that you have contacted your bank, we are unable to assist you with your refund inquiry through email. To ensure that we can provide you with the best possible assistance, please call us together with the bank on the other line. In this way, we can discuss further options and at the same time confirm from your bank that there are no ongoing disputes. Thank you, Customer Support (877) 827-3920
Scammer's website getcleartag.com
Scammer's address Sandusky, OH, USA
Scammer's email [email protected]
Country United States
Victim Location PA 15218, USA
Total money lost $199
Type of a scam Online Purchase