Ghost-cowboy.com Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Ghost-cowboy.com, help other victims by adding it!
Scammer's address Charleston, SC, USA
Scammer's email [email protected]
Country United States
Victim Location MS 38655, USA
Type of a scam Online Purchase
On August 26th, I received an email from the company, which appeared to be sent to multiple customers, explaining that they were experiencing shipping delays. They even included information from the Postmaster General. In the email, they requested that customers provide their order number, the date of purchase, and tracking information. I responded with all the required information but did not hear back.
I followed up on September 8th and 10th but received no response. When I checked the company’s Instagram page, I noticed that other customers were experiencing similar issues. I decided to direct message (DM) the company on Instagram on September 13th and 15th. On September 16th, I sent another DM, giving them a deadline of September 20th to provide any information regarding my order.
After this, I began sending daily emails, DMs, and comments on their Instagram and TikTok pages. Many other customers were leaving comments as well. On September 19th, the company finally responded via DM, sending me a picture of “packages” and claiming that my order was included (it wasn’t). On September 20th, they provided me with new tracking information (1ZG90339YN13718132).
I waited until September 23rd to check the tracking, but once again, there were no updates. I informed the company on September 23rd, 25th, and 26th that the tracking had not changed. On September 26th, they responded, saying they had just sent out new packages and that the tracking should update the next day, but it did not. I continued to notify them of the lack of updates.
On September 26th, the company offered me a refund, stating, “I have my eye on this, but if you would like, we can give you a refund.” I agreed and requested a refund receipt within a week.
After receiving no response, I resumed sending emails, DMs, and comments on their social media platforms. Finally, on October 7th, the company emailed me a refund receipt.