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Girluxe

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Girluxe Reports & Reviews (10)

- Minneapolis, MN, USA • Apr 20, 2024
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I ordered an item in February and it showed that it was delivered to a different state. I emailed the company who was supposed to deliver it to my address in Minnesota. I have continuously emailed them and they are giving me the run around and now the email to the company is no longer valid

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- Mabscott, WV, USA • Apr 07, 2024
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Ordered and never recieved

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- Bridgeport, WV, USA • Mar 15, 2024
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Attempted to buy a supposedly viral jumpsuit from a tiktok ad, randomly got a single gold earring hook in the mail weeks later, never got the actual product, response from the company, or a refund

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- Joppa, MD, USA • Mar 09, 2024
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Girluxe- dba 411glam.com sells clothing on TikTok. Once you place your order, they never deliver the items that you ordered. I have emailed them numerous times inquiring about my order, and at first they would respond but then they stopped. Shipping was supposed to be 7-14 days. 23 days letter I received a tiny envelope with a earring hook. I had to dispute the charges with my bank. Suddenly other random charges started to be on my account from Itunes. I dont have Itunes. My bank is rectifying that as well.

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- Vallejo, CA, USA • Mar 09, 2024
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Website used was girluxe initially they have since changed their website to 411glam but same tactics. They offer a discounted item “for one day only” but shipping is 7.99 then the item that arrives is an earring backing. I contacted them as soon as I ordered then saw reviews on TikTok about the earring backing so I attempted to cancel and they said no returns or refunds but their policy said within 30 days and new condition but they would not honor it. I completed a charge back with my bank immediately and showed communication supporting that but today I received the earring backing. Upon review they are also using this address for many scams that prey on elderly for much larger amounts of money

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- Forest Hill, WV, USA • Mar 08, 2024
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Seen an ad on TikTok from this company selling clothing clicked on the ad and made the purchase and was charged 11.99 I received shipping information and after a month of waiting it said it was delivered in Los Angeles California and I live in West Virginia. I have reached out via email and get the same generated response telling me I had already received an email with tracking information to refer to that. There is no other way to contact this company

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- Orlando, FL, USA • Feb 26, 2024
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Order 2 jumpsuits and received a piece of an earring. Contacted customer and they stated that I would be receiving my scrunch jumpsuit and I did not. Email from them being used is [email protected]

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- Cleveland, OH, USA • Feb 21, 2024
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I ordered a product and never received it. They sent a fake tracking number. They do respond to email but saying the same verbage.

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- Hampton, VA, USA • Feb 10, 2024
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Ordered 4 pieces of clothing, received confirmation email then tracking email through whistl but it was really cjpacket.com. Packing came in from cj shipping department with a small jewelry replacement hook and nothing ekesy

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- Bear, DE, USA • Feb 05, 2024
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Purchase 2 pairs of pants and received a earring backing

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