Givhony Fitness Reports & Reviews (10)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Givhony Fitness, help other victims by adding it!
Scammer's website givhonyfitness.com
Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Phone
You were offered a full refund when we first found out that there was a shipping error due to Covid-19 related issues, but you decided to go with a more expensive alternative item and we were happy to pay the extra costs for you. If we were a fraud company, you would not have received any item and we would have just kept your money. Fortunately, we are not a fraud company. We offered alternatives and you chose one of those alternatives and then did, in fact, receive the alternative. Our policy states that for non-quality related returns, any order that is canceled after 24 hours is subject to a 20% administration fee, whether or not your order has shipped. If the order has left the warehouse, you (the buyer) will also be responsible for the return shipping fees and the 20% administration fee, which is what happened here - you received an item and decided that you did not want the item. We waived the shipping fee because we understood your frustration with the shipping delay and we wanted to extend you some grace.
After sending the cheap replacement set, we received the set without the bar. After 4 days without confirmation of sending the missing bar I cancelled the set altogether as I was tired of dealing with this ineptitude. They then sent the bar the day after I cancelled and set up for return, but have the gumption to try and charge 20% "admin fee". All you need to know is don't use this company, I feel stupid for falling for their scam.
Great! Your item is on the way to its destination on 04 August, 2020 17:46.
Type of a scam Online Purchase
Upon reviewing my order I realized that it was now listed as a "preorder" for an item that would not be available until October 2020.
I attempted to contact your company by phone at both numbers listed on the website:
1-888-488-4669 (I received the following alert: " The number you have dialed is invalid. Please check your listing and try your call again.")
1-888-448-4669 (When the call was answered, no company name or individual's name was mentioned. Rather, music was played and a voice message came up stating, "Hi, thank you for calling, I am currently on another phone call or away from my desk. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thank you and have a good day.")
I also attempted to contact the company via the email address provided on the website ([email protected]), only to have the email bounce back as "undeliverable."
I received an email response shortly after I completed and submitted a contact form, with the message:
"We are not in the office on the weekends, but I just saw your email and cancelled your order.
Thank you,
Jennifer @ Givhony Fitness"
The website lists their hours as Mon.-Sat. in one section of the site and Mon.-Fri. in another section.
I feel sick that I didn't do my due diligence in researching this company--as I usually do.