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Glendower & Associates

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Glendower & Associates Reports & Reviews (14)

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We received an invoice for copier supplies. However, our supplies are included in our contract with the provider of our copier. The total of the invoice was $1220.96. There was no sales tax added. The address is 277 Lynn Avenue, North Vancouver, BC V7 J 2C3 and the telephone number listed is 800-376-0292. However, when you call the number, you get a recording that says someone will return your call in 3-5 business days. This is not a valid invoice.

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The scammer called our company and ask the name of the employee that picked up the call. Then next we received an invoice from a vendor we do not purchase from and have never purchased from. Our company gave them a call. The phone number does not take the call but prompts you to a message center, so they can give you a call within 3-5 business days. Our company received a call on the third day after leaving a voicemail. The representative on the other line requested to have the invoice paid. Our company does not pay invoices without a purchase order associated with it. They could not provide a purchase order number and offered to cancel the invoice right away.

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Company phones office, talks about office supplies and what kind of printer you have, gets person's name they are speaking with and any other company info they can get. Then send an invoice (no supplies sent), with name of the person they made contact with.

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Received phone call inquiring about the kind of copiers we have from scammers. A couple of weeks later we received a bill from them. Our copiers are under contract and we don't pay for supplies for them. Scammers called beginning of 2017 and offered a $100 gift card if we paid right now over the phone, I hung up. Week later another person called to see if we received the invoice, I hung up again.

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A person by the name of Tom Jones called our office the week of December 12, 2016 and asked questions about our photo copier. We then received a call from Tina from Glendower & Associates stating that we have an outstanding invoice for photocopier toner. They offered a $100 American Express gift card if we paid over the phone.

I asked her to email the invoice and she did. I did a google search and found a warning about them so I sent her the link to the warning asked her not to contact us again. We also received a copy of their fake invoice in the mail.

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I read about your BBB scam alert regarding this

company Glendower & Associates. ** *** *** *** *** *** we received

an invoice from them and did not pay. However, they are calling for collection

of their money so I thought I would let you know in case anyone falls prey to

this.

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An invoice was received for printer supplies that were not purchased. The invoice does not look like a scam upon initial review. It contains our correct company name, address, contact information, with no obvious spelling or grammar errors on the invoice. However, we have never ordered product from this company nor received product.

A second page was included offering a $100 gift card for a "Premium Account Reward". This offer contains small grammar and spelling errors.

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Received invoice from this company, have never head of them or ordered anything.

All information off of the fake invoice was pulled off of our website.

Invoice has 2 cartridges for a printer at $698 each with freight of $22.79 and no sales tax.

Company had phoned first and spoke with someone at the front desk and collected their first and last name- this has been noted on the invoice.

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Called the office looking to update the software on our printer and got the printer number.

A couple of weeks later received an invoice for $1418.79 - very official looking. No sales tax. Called the customer care # and it was busy so hung up and googled the company. It came up on the BBB as a scam.

Received a call 2 weeks after this looking for the A/P department. They stated that they were looking for $ on an unpaid invoice. I told them we did not order supplies and were not paying it, she told me that we did order and had the name of someone in our office that had ordered. I told her that we were not paying it, she left her name and a cancellation number and said she would dispute the order.

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Received a call into our business in September from a gentleman who was phishing for information regarding our photocopiers, and offering a prepaid credit card. Then an invoice came in the mail from Glendower & Associates for photocopier supplies for a photocopier that we don't have. The invoice charged our company for supplies and shipping for a total of $1418.79.

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Scammer called to verify our copier/printer model number and serial number. Employee gave it to them, as caller was very professional, friendly, and sounded quite legitimate. We then received a paper invoice from Glendower & Associates in the mail for 2 items for our copier at a cost of $698 each. No HST was added. Also included was a coupon for a free $100 Amex card which would be sent once the invoice was paid if I provided my name and extension number. I was suspicious as we have a service contract for our copier that includes parts and supplies. Also, we had never dealt with this company which is in BC and we are in ON. As well, googling the part number found that it could be ordered from the manufacturer for $184 each. Googling Glendower & Associates, I found your website regarding scam invoices from this company. The invoice had all of the details on it that your warning mentioned, e.g., Contract # S-0211, etc. Invoice obviously will not be paid. All employees have been warned never to give out information to callers regarding our equipment, supplies, etc.

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Recieved a phone call requesting that I verify my business name to recieve a $100 Amex giftcard. On October 12th 2016 I recieved an invoice dated September 9th 2016. This invoice was for "*** *** *** ***" and freight which we never ordered. We have never heard of this company before. When I tried to call to figure out why I recieved this invoice, I recieved a message informing me that all "Customer Care Center" representatives were busy and I could leave a message. The message also said that I could expect a call back in "3-5 business days."

I did a quick google search and found that ScamPulse.com released a report that it was a scam.

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We received a phone call about our printers, a model was given, then we received an invoice for product we did not order nor received.

I have read the information on your file on this Business and all of the info is the same re Contract # S-0211, no tax charged etc.

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I rec'd a call on July 21, from Cheryl Evans of Glendower, wishing to discuss an outstanding invoice. I had not identified myself, but she asked specifically for me (I suspect she got my name from the numerous door-to-door salespeople who regularly descends on our business). I responded that I did not recognize the name of her company and could she email me a copy of the invoice, which she did the next day. The email confirmed that the charges were not legitimate as: no one in our small office ordered the supplies, the invoice was missing our purchase order # which is always required, no sales tax was charged, we do not own that model of HP printer and it is obvious that we are being invoiced for an outrageous amount of money for computer supplies. We Googled the name of their business and while the address exists, they as a business do not exist. Furthermore, I was enticed to make a credit card payment over the phone as I would receive an Amex gift card. I have started a file with the RCMP Fraud Centre on this company and hope that you could spread the word that this type of scam is being perpetrated in the hopes of minimizing the number of people victimized.

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