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Global Support Reports & Reviews (2)

Talked to a person with fake name Reuban Carter, called concerning needing to make a large final payment to end a subscription service for tech support that was not agreed upon. An initial fee to fix the computer for three hundred and fifty dollars was agreed upon and the computer was supposedly fixed. The individual over the phone then proceeded to take control of the computer device and showed a fake contract and fees that were owed that were a large sum of money over years totalling seven thousand dollars. This individual named Reuban Carter then began yelling that money was owed, and that they supposedly worked in San Jose California. This individual refused to refer or connect to a manager to talk to. Additionally when calling the manager Eric Johnson, it sounded like the same person and they continued to make false allegations that money was owed and that they already had card information and were going to charge a fifteen hundred dollar amount to cancel the tech services. This was a complete scam, and the individual did not know what docu-sign was then lied about having received it and knowing what it was, and that money was owed because it was supposedly an agreed upon thing on the initial contract, even though this was not at all mentioned. They also were talking about a firewall issue and were attempting to hack onto the wifi network as well.

- Brooklyn, NY, USA

I received this email on 1/24/22:

Greetings of the day!

This is a final reminder email from Global Support Company for you to inform, that the contract electronically signed by you, with our company for the maintenance of your computer services has been expired, and it will be auto renewed in next 24 hours, for upcoming 3 years. Hence will be charged $2100 USD

If you have any questions or queries regarding the same kindly do call us on 1-315-522-6369 or 1-979-472-4422

If you feel that you are unsatisfied with any of the services given to you and want refund of your valued money that you paid or to cancel the auto-renewal. kindly call us and talk to refund manager to get your refund. Waiting for your response!

Thanks and Regards Customer Services 1-315-522-63699

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