go trip caribbean Reports & Reviews (1)
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Scammer's website gotripcaribbean.com
Scammer's email [email protected]
Country United States
Victim Location ID 83805, USA
Total money lost $750
Type of a scam Travel/Vacation/Timeshare
I purchased a vacation package and have the contract in paper. When I used the first booking, I was charged added resort fees and told I could phone "Jacks" at any time of day. I phoned and she did not answer. I escalated to the supervisor who stated she and the office were closing down early for the holiday (and it was new years eve).
When i spoke with her in January, she said she would resovle it with the OYO hotel in Las Vegas, which I have the portfolio receipt printed and provided this to her. since that time, they have not accepted my calls and never returned emails. The package i purchased included several more trips and over 750.00$ of unused vacations which i now cannot access. Please help! I have a paper trail that may assist this investigation.
Here is her email contact information: JACK EXT 315
1-855-398-9806
Office hours: Monday-Friday 10:00 am to 7:00 pm (Central Time)
Do not purchase flights until your reservation is confirmed in writing.