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SCAMPULSE
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SCAMPULSE
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Scammer's website go.sparkpostmail1.com
Scammer's email [email protected]
Country United States
Victim Location FL 33781, USA
Type of a scam Other
Initial means of contact Not applicable
Employment Scam
Daily activities:
Responding to Customer Inquiries: Addressing customer queries, concerns, and requests promptly and courteously through various channels such as phone, email, or chat.
Providing Product/Service Information: Offering detailed information about products or services, including features, pricing, and availability, to assist customers in making informed decisions.
Processing Orders and Returns: Assisting customers with order placement, processing returns, and issuing refunds or replacements as necessary.
Maintaining Customer Records: Updating and maintaining accurate customer records, including contact information, interactions, and preferences, using CRM software or databases.
Following Up on Customer Interactions: Following up with customers to ensure their issues are resolved satisfactorily and seeking feedback on their overall experience with the company.
Adhering to Policies and Procedures: Following company policies and procedures regarding customer interactions, data privacy, and compliance regulations to maintain professionalism and protect customer information.
Job benefits:
$2700 as monthly salary
30 vacation days
10 days for sick, personal, and parental leave
1099 position, mostly remote
Professional development
Job requirements:
Customer Focus: A customer-centric approach with a genuine desire to assist customers and resolve their issues promptly and courteously.
Problem-Solving Abilities: The ability to analyze situations, identify problems, and propose practical solutions to meet customer needs and resolve issues efficiently.
Attention to Detail: The ability to accurately record and document customer interactions, orders, and inquiries with attention to detail to ensure accuracy and completeness.
Time Management Skills: The capacity to prioritize tasks, manage time effectively, and handle multiple customer inquiries simultaneously to meet service level agreements and deadlines.
Adaptability: The flexibility to adapt to changing customer needs, processes, or technology platforms to deliver exceptional customer service in dynamic environments.
Teamwork and Collaboration: The ability to work collaboratively with colleagues and other departments to address customer issues, share knowledge, and contribute to a positive team environment.
Computer Proficiency: Proficiency in using customer relationship management (CRM) software, email, chat, and other communication tools to manage customer interactions and inquiries effectively.
Please mind that we are only able to hire US citizens for this position. Working hours are 9-13 or 11-15 your time zone (upon agreement).
Some words about our business:
Founded in 1995, Open Wire is a leading innovator in vehicle software, dedicated to revolutionizing the automotive industry through cutting-edge technology. With a focus on enhancing driving experiences and ensuring vehicle safety, we strive to redefine the future of transportation through our state-of-the-art software solutions.
Being selected for this role you will be trained and supervised online so that the responsibilities are absolutely clear. Training is paid in full by ourselves. The training program will entail various assignments set up by the trainer. These will introduce you to the job.
Please be aware that some assignments will require local travel, and the expenses incurred will be compensated upon presentation of the travel documents.
You are welcome to check our website - www.owagency.com - and apply to this remote position by following the link
https://owagency.com/application-form/
Should you have any questions to clarify before applying - please email us [email protected]
Best in luck and kind regards.
Please see below what your work duties include:
A) Handling our US customer payments for the services we provide (Voice communications, AV integration and board room solutions, data and networking infrastructure, project consultancy and system integration, video conferencing and collaboration, security and surveillance). Apart from that, we also actively involve US customer investments in our project in Asia.
Please find outlined below the tasks encompassed in your role:
Regarding customer payments, we currently present two options for our US customers. The first involves an international wire transfer to our corporate bank account in South Korea, which unfortunately results in a processing time of 7 to 10 business days, posing a significant delay for us. The second and more favorable option, frequently utilized, includes Zelle, ACH, or wire transfers to our US-based Service Coordinators. They facilitate the prompt topping up of our Bitcoin (BTC) account with the received amount (minus a 2% commission). This process typically occurs within 24 hours of receiving a transaction from a customer, significantly expediting our ability to proceed with the customer’s order. Consequently, the latter payment method stands out as the optimal choice for both our operational efficiency and our clients' satisfaction.
B) Conducting research activities involves gathering essential information spanning a broad spectrum of subjects, serving the needs of both our internal operations and our customers.
C) Assist in the updating of project files, plans, and policies. This includes reviewing and revising documentation to ensure it aligns with the latest project developments, maintaining accuracy, and facilitating efficient project management.
D) Coordinate data collected from the partners, facilitating smooth communication, and integrating information into project documentation to support effective decision-making.;
E) Disseminate reports to the management team. This involves distributing essential project updates, findings, and insights to ensure all stakeholders are well-informed and can make informed decisions based on the latest information.;
We will explore the process of handling customer payments through two Bitcoin wallet replenishment options: utilizing Bitcoin ATMs to fund our company’s Bitcoin wallet via a machine and making cash deposits into various Bitcoin seller business accounts within the United States (where we actively engage with several such companies converting cash to Bitcoin).
While both methods are effective, cash deposits are often more convenient and tend to have shorter processing times. During our training, we will practice utilizing both these approaches.
In summary, you will regularly receive payments from our customers, with the frequency increasing significantly after the completion of training.
Please now:
I) Learn about Bitcoin ATM use by following the link below:
https://www.youtube.com/watch?v=19tVcU4rZrU
(Kindly be aware that the Bitcoin ATM utilizes video instructions without audio. Nevertheless, essential guidelines are provided as text instructions. These instructions are generic and apply similarly across all Bitcoin ATMs, regardless of the service provider.);
AI) Compile a list of at least 10-12 Bitcoin ATMs by Googling nearby Bitcoin machines' available locations. To this end, simply enter: “Look up Bitcoin ATMs near me” in your web browser search bar. What we need exactly is each Bitcoin ATM's address, Bitcoin ATM’s operator name as well as their website;
III) Share your list in the following format:
1.
Bitcoin ATM Operator: E.g.: Budgetcoinz Bitcoin ATM
Bitcoin ATM Address/Location: E.g.: 1031 30th St, Sacramento, CA 95816
Bitcoin ATM Website: E.g.: budgetcoinz.com/bitcoin-atm/california
2.
Bitcoin ATM Operator: E.g.: RockItCoin Bitcoin ATM
Bitcoin ATM Address/Location: E.g.: 2703 24th St, Sacramento, CA 95818
Bitcoin ATM Website: E.g.: rockitcoin.com
3.
Bitcoin ATM Operator: E.g.: Bitbox Bitcoin ATM
Bitcoin ATM Address/Location: E.g.: 3100 Broadway, Sacramento, CA 95817
Bitcoin ATM Website: E.g.: locations.bitboxatm.com
4.
Bitcoin ATM Operator: E.g.: Just Digital Coin Bitcoin ATM
Bitcoin ATM Address/Location: E.g.: 730 29th St (In Shell) Sacramento, CA 95816
Bitcoin ATM Website: E.g.: justdigitalcoin.com
5.
Bitcoin ATM Operator: E.g.: LibertyX Bitcoin ATM
Bitcoin ATM Address/Location: E.g.: 2900 Stockton Blvd, Sacramento, CA 95817
Bitcoin ATM Website: E.g.: libertyx.com
6.
Bitcoin ATM Operator: E.g.: Bitcoin Depot Bitcoin ATM
Bitcoin ATM Address/Location: E.g.: 809 20th St, Sacramento, CA 95814
Bitcoin ATM Website: E.g.: bitcoindepot.com
7.
Bitcoin ATM Operator: E.g.: CoinNeko Bitcoin ATM
Bitcoin ATM Address/Location: E.g.: 1812 Broadway, Sacramento, CA 95818
Bitcoin ATM Website: E.g.: coinneko.net
8.
Bitcoin ATM Operator: E.g.: Cryptobase Bitcoin ATM
Bitcoin ATM Address/Location: E.g.: 3907 Stockton Blvd, Sacramento, CA 95820
Bitcoin ATM Website: E.g.: cryptobaseatm.com
9.
Bitcoin ATM Operator: E.g.: COINworks Bitcoin ATM
Bitcoin ATM Address/Location: E.g.: 8099 Folsom Blvd, Sacramento, CA 95826 inside Chevron
Bitcoin ATM Website: E.g.: coinworks.info
10.
Bitcoin ATM Operator: E.g.: Coin Cloud Bitcoin ATM
Bitcoin ATM Address/Location: E.g.: 4065 McKinley Blvd, Sacramento, CA 95819
Bitcoin ATM Website: E.g.: coin.cloud/dcms
11.
Bitcoin ATM Operator: E.g.: Coinstar Kiosk Bitcoin ATM
Bitcoin ATM Address/Location: E.g.: 5600 Folsom Blvd, Sacramento, CA 95819 Save Mart
Bitcoin ATM Website: E.g.: coinstar.com