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GrabTheGoodies.com

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GrabTheGoodies.com Reports & Reviews (2)

I am experiencing exactly the same from Grabthegoodies! 6 weeks now no product! Countless emails and still no consignment number!

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+1

I purchased one of their items from their online store in March 2020. As of May 19, 2020, I still have not received my order and continue to receive general responses on the status of my purchase. I do not believe that they have the intent in sending me my item. I purchased close to $60 for this item.

Here's an email thread between myself and their support. I also can't find any confirming information on their company, address, country of origin. I am concerned that they have my credit card information and will use it nefariously.

Thank you

******************************************

Re: New customer message on May 1, 2020 at 10:40 pm

Inbox

x

Grab The Goodies

May 1, 2020, 10:41 AM

Thank you for emailing us, your ticket has been received! You will receive a reply from our customer support team in the next 24-48 hours. This is an automated

Grab The Goodies

Fri, May 1, 12:11 PM

Hydie B. Hi Louic, Good day to you! Upon checking, your order is still in process. Due to overwhelming demand, there is a slight delay in shipping for some orde

Louic Leblanc

Fri, May 1, 2:07 PM

Thank you. Any idea when I can expect it? Louic

Grab The Goodies

Sat, May 2, 5:39 AM

Hello Louic, We apologize for the delay on this product, I understand how it can be frustrating. We are working as fast as possible due to a very high demand fo

Louic Leblanc

Wed, May 6, 9:26 AM (13 days ago)

Hello again, I've decided that I would like a refund. I have waited as long as possible. Please let me know what steps I need to take to complete this refund. T

Grab The Goodies

Wed, May 6, 9:31 AM (13 days ago)

Hi Louic We received your email requesting for cancellation of your purchase. We tried our best to grant your request, however, once an order is processed, we c

Louic Leblanc

Wed, May 6, 9:33 AM (13 days ago)

What about your money back guarantee? That's false advertising.

Grab The Goodies

Wed, May 6, 5:49 PM (13 days ago)

Jerlinda B. Hi Louic, Thank you for letting us know of your concern, As we tried our best to grant your request of cancellation. Our fulfillment team is current

Louic Leblanc

Wed, May 6, 6:08 PM (13 days ago)

Hello, Thank you. I was really hoping to take advantage of this product before the summer weather arrived. It's been over 4 weeks with no updates. Would you be

Grab The Goodies

Wed, May 6, 6:26 PM (13 days ago)

Hi Louic, Thank you for reaching us with your concern. We apologize but the discount given to you is only applicable for the next purchase. The order right now

Louic Leblanc

Sun, May 17, 8:33 PM (2 days ago)

Hello, Can I get an update on my order? It's been over 10 days without any update. Thank you, Louic

Grab The Goodies

Mon, May 18, 6:02 PM (12 hours ago)

Hi Louic, We know how you wanted to receive your order right away and we are deeply sorry for the delay since this is one of our best sellers, shipping period m

Louic Leblanc

May 18, 2020, 6:12 PM (12 hours ago)

Thank you for the email. When can I expect an update on my purchase? Please provide me with an estimated date.

Grab The Goodies via reamaze.com

May 18, 2020, 8:24 PM (10 hours ago)

to me

Jerlinda B.

Jerlinda B.

Hi Louic,

As for our shipping period, we have a standard shipping 15 – 30 days, but may still vary depending on location and courier provided.

All orders are sent for dispatch within 24 hours after the order is placed. The manufacturer then processes the orders, which takes an additional 2–7 days.

We make sure to have all orders delivered and notify you in regards to the shipment every step of the way.

Best regards,

Jerlinda B.

Grab The Goodies Support

[email protected]

Appreciate this response · View thread history

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