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Greenmotion.com

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Greenmotion.com Reports & Reviews (1)

- New York, NY, USA
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This case is still outstanding and I would like to resolve it as soon as possible. Priceline said that Green Motion told them I did not show up for the rental. I indeed showed up and that confirmation is present in the email thread. I purchased car rental insurance for the vehicle through Allianz as recommended by Priceline. The Green Motion associate said that Allianz insurance is not accepted by Green Motion. I expressed my confusion as to why the insurance would be recommended as car insurance if it is not acceptable. I then asked if I could just purchase insurance through Green Motion. The Green Motion associate said that they do not offer insurance despite it being listed on the website & Priceline & Kayak and stated that I would be issued a refund. She then handed me a piece of paper with a phone number and email on it.

I provided the Green Motion associate with a valid driver's license, credit card, insurance via Allianz, and requested to purchase insurance directly through Green Motion as advertised on the Green Motion website as well as the 3rd party sites in which I rented through and was told by your associate you do not offer those services.

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