SCAMGrunt Style Scam Reports & Reviews (2)
Grunt Style Scam Contacts
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Facebook Scammers Grunt Style
Scammer's email [email protected]
Country United States
Victim Location KY 40229, USA
Total money lost $31
Type of a scam Online Purchase
Thank you for contacting us.
What we want to clarify is that we are a responsible company. Our customer service team has always insisted on providing online services to customers. At any time, if you have needs, as long as you contact us, our customer service team will be committed to solving each problem as quickly and effectively as possible.
At the same time, we would like to emphasize that our company takes all customer feedback seriously and uses it to improve our products and services. We always try our best to provide every customer with a good shopping experience.
We understand very well that product authenticity and quality is a matter of great concern to our customers. Please be assured that we take the issue of fake products very seriously and take strict measures to prevent any fake products from entering our inventory. All of our products come directly from our trusted suppliers, and we guarantee the authenticity of every item we sell.
Your package was delivered directly to the delivery address by the courier we cooperate with.It does not need to be forwarded by your local courier, so you cannot check our parcels on your local courier query website.
We noticed that you are trying to resolve your issue by contacting us over the phone although we have not yet opened a hotline service for your area. But please don't worry as you can ask us any questions you have via email. We promise to respond and handle your problems within 24 hours.
We are very sorry to hear that you haven't received the package yet. We understand your feelings. We are well aware that every order and package carries the strong expectations and love of customers. Our goal has always been to provide customers with a satisfactory shopping experience, and please believe that we will solve all your problems for you.
After hearing your feedback about not receiving the package, we contacted the courier as soon as possible, hoping that the courier could make financial compensation, but it was difficult for us to obtain compensation from the courier. Normally, couriers will not make any compensation for delivered packages.
As our esteemed customer, we cannot let you bear this loss. We are willing to resend the package to you for free.
1. Are you willing to receive the second package? We will resend you if you want. Please let us know about your opinion.
2. If you are unwilling to wait and refuse the second package, please let us know and we will continue to provide you with other solutions.
If you have any other questions, please feel free to contact us here and we will help you solve the problem. Please rest assured.
We are looking forward to hearing from you soon. Hope you will have a good day.
Sincerely,
Customer Service Team