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Hazel Bo

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Hazel Bo Reports & Reviews (2)

I would advise against ordering from this scan company. I placed an order and about 2 weeks after I emailed asking to cancel as I no longer needed the item. Dianne emails me saying she will check if it can be cancelled because my item has “already shipped”. Yet i had never received a shipment email and told her that. Days go by and I emailed again to follow up. Now Dianne tells me the item will be restocked in a few days and asks me if I want a store credit or to change for another item. I say no and ask for a refund again, stating that their policy says I can cancel if it hasn’t shipped. Instead of getting a reponse back I get a “your order has shipped” email.

So from it not being shipped, to being shipped, to being out of stock and then to getting a shipment email… this company is a scam! Won’t give my money back AND they just dropship from China which you can literally find on Aliexpress and will wait the same amount of time. I own a small shop myself and I cannot believe this is how some “owners” do business. More like a scammer.

i ordered an outfit almost 3 months ago. no tracking number, they finally sent one 2 months later and it is not updating all it shows is “pre-shipment”. the mail carrier has never even received my item, only the INFO. they will not issue a refund , claim they shipped ANOTHER outfit to replace it, and the same problem! so i went to read their online reviews & no one else has received theirs either!! they even say they can’t get in touch with them! i just want my money back.

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