Hedy Molly Reports & Reviews (9)
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I Learned
Type of a scam Online Purchase
Scammer's email [email protected]
Country United States
Victim Location CA 93940, USA
Type of a scam Online Purchase
I ordered a pair and had the $38.98 charged to a PayPal account.
Sandals arrived and are unwearable due to heel strap that is 4-5 cm too long for sandal.
I have email the company at the given email address seven times: first offered a 5%, then 10%, 15%, 20%, 25%, 30% and now 35% credit. I am asking for a return address to return unwearable sandals and a 100% refund.
The company WILL NOT supply a return address and have said either I accept the 35% credit or pay $10-$20 to return them plus their original shipping charges, after which they will credit me the remainder. I have a record of all emails sent and received.
This is simply a scam of bait & switch, showing a wearable product and stating a 100% guarantee, then sending an unwearable product and refusing to allow the consumer to return it or receive a refund.
Please comment & do whatever can be done to address this.
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