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[email protected] Reports & Reviews (3)

- Portland, OR, USA • Dec 17, 2024
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I got an email regarding a product they said ordered for a 3 month supply. I never ordered a 3 month supply charged me 99.00 for the first bottle. Sent our numerous emails and wanted to send back the product unopened after I received it and they said I could not get a refund. I kept emailing them and they never gave me a refund or their address to send back the product. I called the number I found on google and the voicemail said mailbox full. I tried for about 3 weeks no change. I do think this company is a scam since I never saw results from the two bottle I did order.

Almost every company online will take back an unopened bottle in its original package for a refund. They flatly refused.

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- New York, NY, USA • Oct 19, 2024
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Ordered one bottle of probiotics in July for $39.00.Receved.Tried to return but they said it was on sale(it was not)and company policy states no return on sale merchandise.Oct.5th,my card was charged 2x for $99.00(total $198.000.I emailed questioning the charges and was told that it was for a digital subscription that I must have signed up for (there were no digital subscriptions anywhere on the site)and that I would not be charged going forward.No mention of refunding the $198.00.I advised that I would be contacting the credit card company to stop payment as it was FRAUD and that I would also contact BBB.Meanwhile,I have just received 2 more bottles which I also never ordered.

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- Troy, MI, USA • Oct 17, 2024
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I ordered a product on their website and received it within a month. About a month later I had a $99 charge on my credit card from the company stunning after 40. I emailed them protesting the unauthorized charge of the $99. They replied that it was a digital product that was ordered by me (which it was not because I never ordered this. I have no receipt and nothing saying that I received this digital product.) I sent another email and said I have never received anything about this product and I asked them to refund me the $99. They replied, since the order was already processed. They were unable to refund me the $99. They also said they would cancel the subscription and I wouldn’t be billed any more in the future. Never was I told that I was enrolled in a subscription for a product. I wanted to talk to someone in person, but their phone just rings and rings. Very frustrating that they’re getting away with this.

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