HENGLEEINTE HEN Reports & Reviews

HENGLEEINTE HEN Reports & Reviews (4)

Order number LWE74985 - item not received!

Looking at the tracking number LV379288010CN it shows that the package has been delivered. But we never received anything!

Can you please check the delivery address because we didn't receive anything!

Awaiting your prompt response

Pascal G.

Useful

Hello, since April 30, I bought 4 multifunctional Bamboo shelves with purchase code VPD68402 and until today I have not received any message or tracking number. I need my products or an immediate refund of my money. Thank you My email is [email protected]

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ordered sofa got toothbrush really 30.oo suppose to be on order now do not order anything from them
Yahoo
/
claim

service
To:
phyl1950@yahoo. com

Sat, Jun 19 at 4:52 AM

We will contact the warehouse to check the tracking number，please be patient.

On 6/19/2021 11:52，phyllis wrote：

tracking number ?
On Friday, June 18, 2021, 11:24:40 PM EDT, service wrote:

Dear customer,

Your package has been shipped. If you do not receive the package within 35 working days, please contact us.

It's my pleasure to serve you.

Best regards.

On 6/19/2021 00:08，phyllis wrote：
has my new order been started yet ?

On Friday, June 11, 2021, 04:42:02 AM EDT, service wrote:

Dear customer,

Thanks for contacting us and sorry for keeping you waiting.

We are very sorry about the problem with the goods. Maybe the carrier mislabeled the package because there were too many packages.

We will try our best to improve ourselves and correct our mistakes.

We can arrange a replacement for you within three working days.

In general, the estimate time-frame of arrival is about 15-35 working days.

Hope you can wait for the new package to arrive, thank you.

On 6/11/2021 09:10，phyllis wrote：

this is what i rec today,,sure isnt a sofa and i wouldnt pay 30.00 for it
On Wednesday, May 19, 2021, 11:53:22 PM EDT, service wrote:

Dear customer,
Please check your order information on this website https://www.17track.net/en.
Here is your track number: FEISZ1705587328YQ
Your patience and understanding will be highly appreciated. If you have any questions or concerns, please feel free to contact us.
Have a nice day

On 5/20/2021 05:47，phyllis wrote：
order hasnt come no reply scam will be reporting you

Useful

Scammer's website HENGLEEINTE HEN
Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Email

On 5/14/2021 07:44，Terri Brackett wrote：

I mistakenly tapped on my item delivered the day I ordered this product and haven't seen anything more about it being on its way. Can you please tell me where r my item is currently at?

I'm repeatedly told that this is a scam

Hide quoted text

On Mon, May 17, 2021, 12:10 PM Terri Brackett wrote:

Can you send me a description of the item I paid for and the location in which it currently is and when the estimated arrival date is

On Fri, May 14, 2021, 2:58 AM service wrote:

Dear customer,

Please check your order information on this website https://www.17track.net/en.

Here is your track number: FEISZ1705658372YQ

Your patience and understanding will be highly appreciated. If you have any questions or concerns, please feel free to contact us.

Have a nice day