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Hilton Hotel front desk

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Hilton Hotel front desk Reports & Reviews (1)

- Fayetteville, NC, USA

Caller states the front desk’s system has gone down and they need my card information again to cover incidental charges. He was very apologetic and says there will be a 20% discount on the remainder of my stay.

This caller has bypassed the hotels switchboard and called the room directly.

I hung up and immediately called the front desk to alert them of this incident.

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