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Home Appliance Guys / Sunday NU

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Home Appliance Guys / Sunday NU Reports & Reviews (1)

- Fresno, CA, USA

Order a Pyramid Patio Heater for $174.94 and received a cheap tabletop plug-in blower heater.

The order was made through homeapplianceguys.com and Merchandise's name on the billing card referenced BLAFTTECHSALES. The card had two split transactions; one for $9.95 that I found out it was for a donation for trees for carbon offset and the other for $164.99 for the "Pyramind Patio Heater", I had called several times to obtain a tracking number and was never given one, I then asked for a refund and they refused, saying the item is in route for delivery and that the $9.95 was a donation, which I was not aware at the time of purchase and did not agree to. To this day 02.02.21 from my initial order on 12.09.20, the correct "shipped" product has yet to be received, each time I call, they tell me the item has shipped and in route, therefore we can not issue a refund, that I am to wait 48 hours for tracking information and to wait a few days to receive the item. I am still waiting!!

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