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HomeMyS Reports & Reviews (2)

- Myrtle Beach, SC, USA

I purchased a coffee table through the website with a special discount code in mid December 2022. I received an email in January 2023 saying the item had shipped and would be loaded on a shipping container. Tracking information was provided for the container. I first became suspicious in February when I had heard nothing and the tracking information said it was expired. I emailed requesting more information. The response I received suggested it was on its way and would arrive by April 1, but they could not provide additional tracking information. It seemed odd, but i figured I'd wait and see and hopefully the item would arrive in that time frame. A week into April I still did not have the item in question. I reached out via email again because all of their phone numbers are not working. This time they said it was delayed, but would be loaded on a shipping container by mid March and they could offer me a 10% discount due to the inconvenience. What?!?! It's already April! I emailed back stating I wanted a complete refund because I still had not received the item. They never responded to that email. I emailed again in mid May restating I want the refund and letting them know I will take legal action if they do not give my funds back. They have not replied to that email either! Do NOT buy anything with this shady company!

The company claimed that Covid was slowing down deliveries and to please be understanding. I asked for a refund multiple times and they continued to ignore my request and say that they would push my order asap.

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