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Homesteadingbundles.com Reports & Reviews (2)

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I placed 2 orders (6/29/2023 and 7/21/2023) with homesteadingbundles.com for a product (remote control lawnmower) that was never delivered. The second order was placed because the first order was delayed. I contacted the company numerous times to get specific tracking details. The first order showed as delivered and signed for on the tracking info. We never received nor signed for any package. The company said they would send a replacement at no charge. I asked them to ship via a reputable courier and to provide me the shipment info. They used the same company each time: https://www.16track.info/. We never received the original nor replacement orders and all the tracking info stated they were delivered to my address! I contacted the company via email as it was the only contact info I had. The email from subscribing to the site was [email protected].

And the order confirmation email came from [email protected].

I requested a full refund but have not received. I contacted my bank to report as fraud and they can only credit one of the orders back (7/21/2023) due to the age of the original order (6/29/2023). Although each charge was $36, I am reporting this company as a fraud in hopes that they will not swindle anyone else. When I tried to visit the site today to get contact info, the site is reported as being closed!

I tried to upload my email but the system keeps timing out. So pasting the email content here:

NO!

I will be reporting you to the authorities because there is no way if the item was shipped to me properly to MY address that I would not have received it.

You will not blame or penalize me for your error.

I demand a FULL refund

~Sophia

On Friday, August 18, 2023 at 03:19:01 AM EDT, support <[email protected]> wrote:

Dear ,

We regret that you cannot accept the replacement offer. We apologize for your bad experience

The logistics inquiry website I sent you is a world-renowned website. From the logistics information provided by this website, you can see that your order has been successfully delivered. Now you report that the package is lost and ask for compensation, but we cannot claim compensation from the courier for the package.

We are currently able to offer a partial refund, but this was not our responsibility and we have suffered cargo and Logistics substantial losses as a result.

Please understand that we have suffered significant losses. Nevertheless, we are willing to arrange a 60% refund for you as compensation.

Please let us know your opinion,Best regards,

Customer Service Center

------------------------------------------------------------------

From:sophia cameron <******************>

Send Time:2023?8?16?(???) 21:29

To:support <[email protected]>

Subject:Re: ??:??:??:??:??:Tracking Number of Your Order # homesteadingbundles.com-1687961799155

Hi Customer Service,

The order was NOT delivered to me or any of my neighbors!

And this is the second time!!!

I wanted the item, but at this point, I don't believe that it was ever shipped.

I have been very patient waiting for an order that I should have received the first time.

At this point, I have NO confidence in your company.

I demand an IMMEDIATE FULL REFUND!

TODAY!!!

Regards,

~Sophia

On Wednesday, August 16, 2023 at 02:27:22 AM EDT, support <[email protected]> wrote:

Dear sophia cameron,

Thank you for contacting us, we care about your experience.

Your tracking number : EMOMYLGJ68

The tracking website: https://www.16track.info/searchOrder?token-EMOMYLGJ68

Thank you for bringing this issue to our attention. I am sorry to hear that you have not received your package, despite the tracking information indicating that it has been delivered.

In such cases, we advise our customers to check with their neighbors or family members who may have accepted the package on their behalf. It is also possible that the carrier may have delivered the package to a different location, such as a front desk or mailroom.

Or go to your mailbox to see if you have received a package with this order number.

If you are unable to locate the package after checking these options, please let us know, and we will investigate the matter further with the carrier. We may also file a claim to cover the cost of your order in the event that the package is lost or stolen during delivery.

Please feel free to contact us if you have any further questions or concerns. We appreciate your business and will do our best to resolve this issue to your satisfaction.

Best regards,

Customer Service Center

------------------------------------------------------------------

From:sophia cameron <******************>

Send Time:2023?8?14?(???) 20:16

To:support <[email protected]>

Subject:Re: ??:??:??:??:??:Tracking Number of Your Order # homesteadingbundles.com-1687961799155

Customer Service Center,

It is obvious to me that your company is not credible, reputable or decent!

I demand you REFUND my payment IMMEDIATELY!!!

There has been NO delivery to me at my house!!!!

As this is the second time you have said my item was delivered to me, and it was NOT, I can only believe you are a fraudulent company.

REFUND MY MONEY TODAY!!!!

Regards,

~Sophia

On Sunday, August 13, 2023 at 10:25:35 PM EDT, support <[email protected]> wrote:

Dear sophia cameron,

Thank you for contacting us, we care about your experience.

Your package is in transit

Your tracking number : EMOMYLGJ68

The tracking website: https://www.16track.info/searchOrder?token-EMOMYLGJ68

You can check the logistics track of the items you ordered from the tracking website

Best regards,

Customer Service Center

------------------------------------------------------------------

???:sophia cameron <******************>

????:2023?8?11?(???) 20:20

???:support <[email protected]>

? ?:Re: ??:??:??:??:Tracking Number of Your Order # homesteadingbundles.com-1687961799155

Hi Customer Support,

Please advise the current status of my order.

This is the last update I see:

Thanks so much,

~Sophia

On Friday, August 4, 2023 at 09:30:32 AM EDT, sophia cameron <******************> wrote:

Thank you Customer Service.

I just want to make sure they deliver to me at my address!

801 Old Albany Road, Moultrie GA 31768

Regards,

~Sophia

On Friday, August 4, 2023 at 03:03:42 AM EDT, support <[email protected]> wrote:

Dear ,

Hello, your package has been shipped out.

Your tracking number:EMOMYLGJ68

The tracking website is: www.17-track.info

Tracking tips: Open the tracking website above and type your tracking number to track your shipping info.

As you know, estimated delivery dates are expected to be affected by various factors, such as traffic conditions, holidays or weather. We have not received a notification from the logistics company that your package is abnormal at the moment, so your package is currently in smooth transportation.

Please feel free to come back to us with any other issues, we are happy to provide you with assistance and after-sales service.

Best regards,

Customer Service Center

------------------------------------------------------------------

???:sophia cameron <******************>

????:2023?8?4?(???) 04:35

???:support <[email protected]>

? ?:Re: ??:??:??:Tracking Number of Your Order # homesteadingbundles.com-1687961799155

Hi Customer Service,

Please make sure my order is delivered to Me at My address for Me to sign for it:

801 Old Albany Road, Moultrie GA 31768

And please promptly tell me the name of the courier so I and be on the look out for the delivery.

Regards,

~Sophia

On Monday, July 24, 2023 at 07:13:49 AM EDT, sophia cameron <******************> wrote:

Hi Customer Service,

Thanks and I will be on the look out for the tracking info.

Regards,

~Sophia

On Sunday, July 23, 2023 at 11:48:55 PM EDT, support <[email protected]> wrote:

Dear ,

Thank you for your patience and understanding.

Your support means a lot to us.

We will ship it asap and the tracking ID might not updated automatically later due to the system limitation.

1. The parcel waybill number is being generated, if necessary, please ask us for it in three days

2. If you are unwilling to wait, please tell us, we will continue to negotiate other solutions

Please kindly reach to us again if you have question about the status of the package. We are here for your service all the time.

Best regards,

Customer Service Center

------------------------------------------------------------------

???:sophia cameron <******************>

????:2023?7?22?(???) 23:41

???:support <[email protected]>

? ?:Re: ??:??:Tracking Number of Your Order # homesteadingbundles.com-1687961799155

Hi Customer Service,

Yes, we still want the product and I will sign for it.

Please ship it using a reputable courier and delivery it to me at:

801 Old Albany Road

Moultrie GA 31768

Please send it to be delivered promptly at no additional cost.

Please confirm and provide me the tracking information.

Thanks in advance,

~Sophia

On Friday, July 21, 2023 at 10:57:00 PM EDT, support <[email protected]> wrote:

Dear ,

Hello,we are very sorry that your package was lost. Because we care about your experience, we are willing to issue you a reissue (at no additional cost)

1. Will you sign for the second package? Please let us know what you think.

2. If you are not willing to wait, the second package will be rejected, please let us know, we will continue to negotiate other solutions

If you have any questions, please feel free to contact us here, we will help you solve the problem, please rest assured.

Sincerely,

Customer service center

------------------------------------------------------------------

???:sophia cameron <******************>

????:2023?7?21?(???) 22:23

???:support <[email protected]>

? ?:Re: ??:Tracking Number of Your Order # homesteadingbundles.com-1687961799155

Hi Customer Service,

We checked all and none of our neighbors received the package either.

It was not delivered here to our house nor did we sign for it.

As you can see the website says package delivered and signed for at 8:30pm on 20Jul2023, but I sent you my message at 5:12pm on 20Jul2023.

So it is not possible for my package to have been delivered.

I even checked this morning to see if it was left around the house and Nothing!

Please advise the exact name of the courier used (UPS, FedEx, DHL, etc), not just the 16Track website.

Did you contact them to investigate and confirm where exactly they delivered the package and who exactly signed for it???

This is unacceptable and we want our item delivered to us ASAP!!!

NO excuses.

Regards,

~Sophia

On Friday, July 21, 2023 at 06:26:33 AM EDT, support <[email protected]> wrote:

Dear ,

Thank you for contacting us, we care about your experience.

Your tracking number:EMOMYLGJ68

The tracking website: 16track.info

Thank you for bringing this issue to our attention. I am sorry to hear that you have not received your package, despite the tracking information indicating that it has been delivered.

In such cases, we advise our customers to check with their neighbors or family members who may have accepted the package on their behalf. It is also possible that the carrier may have delivered the package to a different location, such as a front desk or mailroom.

Or go to your mailbox to see if you have received a package with this order number.

If you are unable to locate the package after checking these options, please let us know, and we will investigate the matter further with the carrier. We may also file a claim to cover the cost of your order in the event that the package is lost or stolen during delivery.

Please feel free to contact us if you have any further questions or concerns. We appreciate your business and will do our best to resolve this issue to your satisfaction.

Best regards,

Customer Service Center

------------------------------------------------------------------

???:sophia cameron <******************>

????:2023?7?21?(???) 05:12

???:support <[email protected]>

? ?:Fw: Tracking Number of Your Order # homesteadingbundles.com-1687961799155

Hi Mary,

The tracking site says our package was delivered and "signed for".

We have been here all day and have not received nor signed for any package!

Please promptly confirm what courier was used to delivery, where our package was sent and who signed for it.

We expect to receive our order ASAP!

Thanks in advance.

Regards,

~Sophia

----- Forwarded Message -----

From: Mary <[email protected]>

To: sophia cameron <******************>

Sent: Saturday, July 1, 2023 at 08:10:31 AM EDT

Subject: Tracking Number of Your Order # homesteadingbundles.com-1687961799155

The order number: homesteadingbundles.com-1687961799155

Your package has

been sent out!

VIEW YOUR PACKAGE

Dear customer,

Thank you for ordering. Your package will be sent soon.

The link for tracking is https://www.16track.info/searchOrder?token-EMOMYLGJ68.

As it needs some time to update the shipping info online, please trace it later in 2-4 days.

Due to the busy season, shipping would not be updated online in time and take some more time, please understand that and wait a little longer, it would take up to 2 weeks to deliver the order.

If you have any problem (e.g. Wrong charged bill, Wrong shipping address, Wrong ordered items, etc), please kindly contact us asap.

Sincerely,

Mary

If any questions about the shipping. please contact us.</******************></[email protected]></support@s...⇄

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- El Cajon, CA, USA
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My mother saw an ad for this website on a youtube video. The ad stated they were selling a 469.98 USD office chair for 39.99 USD. Their website, homesteadingbundles.com has no working buttons for contact, about us, FAQ, etc. Alongside this, they state that they have over 9000 satisfied customers yet there are zero mentions of this website anywhere on the internet. There are no reviews, no posts on reddit, no info on trust pilot, etc.

The tactic they use is to show an extremely discounted object to lure people into their website.

The IP address they operate from is 104.17.232.29, and the domain was purchased 7 months ago. Their website is very shoddy and scam-looking due to the amount of emojis and unprofessional formats on the website.

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