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[email protected] Reports & Reviews (1)

- Independence, MO, USA

I received the below email today 5/18/23 at 9:30 am:

Order Date: Thursday 18 May

Order Confirmation: 53830-580

Norton antivirus help

Header on email: Now is the time to renew 24970457

Body of the letter also contained the below:

Hey Joan

Your LifeLock Tech support Membership payment Id-4157-7369833 is getting expired on Thursday-18-May-2013

Today your LifeLock Tech Support auto renew has been debited your bank account with 8 hours more information contact your customer care +1 (801)3789442

The Product Information

Purchase ID: SPG5839AP7272BB

Purchase: Wall Protection

Warranty on: 18,May,2025

Amount: $532.39

Contact Information for Members:

User: **** *****

Code: 32522915

User Id: ********@aol.com

Please feel free to cancel if you believe this is an unauthorized charge or if you wish to cancel your subscribtion +1 (801) 378-9442

Sincerely,

Lifelock, Inc.

+ (801) 378-9442

1128 North Union St San Antonio Tx 78219 (this was in very small print at bottom of the email.

No web site was given.

I clicked on reply to see what address it came from and got the below:

[email protected]

I did call the number to see where it rang to and it said it was Pay Pal and to hold for customer service. I did not hold because i knew this was a scam and was NOT about to give them any information. I did report them to the FTC. I checked the actual Norton website and it says they will never ask for money via pay pal. It also asked that any potential scam emails be sent to them so they can investigate as well. I sent them a copy of the email. I also contacted my bank to alert them to the possibility of a scam and they said i should be fine as long as i did not provide any banking information (even though the letter alluded to the fact they (Norton LifeLock) already had this information. They advised they would flag my account with the information but advised that it was a scam. I just wanted to report this to as many places as possible so that more people if they did not already would know about this scam.

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