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Hotel Booking Scam

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Hotel Booking Scam Reports & Reviews (3)

- Stanley, NC, USA • Jul 08, 2024
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Looked up a specific hotel on google and clicked a link to what appeared to be the hotel's website. Stated by entering e-mail I would get a $25 discount on the booking. Did not show fees until after the booking was made, which included and incredibly high markup, nor was the discount applied. There is no such website for hotelvalues.com. I called and told them I wanted a refund, to which they told me it was non-refundable and ended up cancelling it without my consent. So now I am out the full amount. Every time I called to ask for the refund since it was not my intent to pay what was not disclosed, would be put indefinitely on hold every time.

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- Fort Mill, SC, USA • Apr 04, 2024
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I made a hotel reservation using Algotel's web site. I paid the booking charge via credit card and received a booking confirmation via email. My travel plans changes so I tried to cancel the booking via the hotel directly - they have no record of the booking. I then tried to cancel the booking via Algotel's web site, within their written cancellation deadline, but every time the web site reported an error. I then called Algotel to cancel the reservation, but their automated system puts me on hold and then hangs up after 20 seconds. I tried every menu option available, but every time it hangs up after 20 seconds.

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- Warminster, PA, USA • Feb 01, 2024
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Purchased a 4day 3 night voucher to the Embassy Suites in Savannah,Ga. 2 years ago. We have been trying to book a date never available. We decided we would go with what they had available. It took over an hour to get to that point. Gave them our reservation number then they said they needed our drivers license. Then they ask for a credit card to hold the room. Which my husband gave them. At this point we asked for a refund for the 3 rd time. Could not give it to us. We canceled the reservation if there even was one and decided we take our losses. The next day 1/31/24. I received a phone call saying fraudulent charges on my credit card account I call the number (866 906 2283) back. They telling me a charge made with American Airlines for $499.00. I am answering all questions and my husband calls our bank. They see no charges on the account we cancelled our credit and debit cards with the bank directly! When I say this to the person on the phone he is surprised! We are going to check our credit reports today. This booksi number also came up as monster vacation booking! About 10 minutes after this call we received text messages from our bank saying charges were pending for world Crete a car in the amount of $552.00 asking if this was us. We responded no!

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