SCAMHotReview LLC or Golden Review or Golden Fox Reports & Reviews (1)
HotReview LLC or Golden Review or Golden Fox Contacts
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Scammer's website www.hotreviewllc.com
Scammer's address 3415 Rue Pierre-Ardouin Ville de Québec, G1P 0B3
Scammer's email [email protected] and [email protected]
Victim Location ON M1E 2S7, CAN
Type of a scam Employment
I have been reached out to by legitimate companies who have found me through these websites, but this company "HotReview LLC" (also have gone under the title "Golden Review"), claimed to contact me via phone (which never happened), and them contact me via email for a follow up, asking whether or not I was interested in their offer.
This was their first email: "A few days ago you received an invitation to work from our company. Unfortunately, we have not heard any response from you. The position is still available and we would like to receive your response. Please let us know if you are no longer interested in positions so that we can offer vacancies to other candidates. I will look forward to your reply.
Best Regards,
Jason Costa"
Below is the Job description attached tho this email. Note that the document sent had the company name as "Golden Fox" (um wtf):
________________________________________________________________________________...⇄ />
Hot Review LLC
3415 Rue Pierre-Ardouin, Ville de
Québec, QC G1P 0B3
+1 418 266 3772 [email protected]
www.hotreviewllc.com
Job Description
Position available immediately. If you choose to accept this job offer, please reply to this email.
Attach to the email of your updated resume and contact telephone number.
Hot Review LLC is growing and looking for fantastic Shop Inspector to join our team. Now we have only one office in Canada: 3415 Rue Pierre-Ardouin, Ville de Québec, QC G1P 0B3. But regardless of this, you will work in your city. You will receive all the tasks online.
As a Shop Inspector at Hot Review LLC, you have the unique opportunity to improve customer service in your city. As a Shop Inspector you will check the quality of service of various institutions in your city. This way you can find the downsides in serving customers of different businesses in your city and give the business owner the opportunity to fix the problems and make customer service better.
It is important that you will not incur any expenses to verify the business. All expenses will be paid by our customers in advance.
All the details of the position can be found on our website (http://www.hotreviewllc.com).
Briefly about the conditions.
We Offer: $20.00 per hour plus commission for each order completed. You will also have health and insurance plan, travel expenses and 21 days of paid vacation per year.
Please note that if we receive updated information from you, we will call you for a telephone interview (Within 24 hours after receiving your reply). Please be available.
We would like to have your response within five working days. In the meantime, please feel free to contact me via email, should you have any questions. You can also read the attached document with answers to frequently asked questions.
F.A.Q.
Do you really get paid to shop?
Yes. We pay in advance.
Some assignments require you to make a purchase to assess customer service and efficiency at the till and some may ask you to return a purchase to evaluate the stores return/refund policy. Be prepared to be flexible. We will always confirm your fee and expenses for purchase before we ask you to commit to a visit.
Shop Inspector’s services will be rendered at various locations that may involve transportation. Transportation costs, such as gas, mileage, tolls, parking, etc. will be reimbursed by Company. Reimbursement will occur every two weeks, after the commencement of work.
What sort of thing will I be asked to do?
Each assignment designed with a different objective in mind and the criteria will change on each visit. For example, you may be asked to assess and report on the greeting you were given during a visit to a store, and what sort of activities you noticed whilst in the store?
For assignments Shop Inspector will receive a detailed briefing that includes information pertaining to the assignment, and a description about the scenario to be followed. It usually consists of a documented set of steps and instructions as well as in some cases a short video training.
What makes a good Shop Inspector?
Ideally you will have a very good memory, excellent observation and report writing skills. You must also be prepared to work to deadlines and return your reports as soon as possible after completing each assignment, normally the same day. Good communication skills are also a benefit. One of the main things you need to remember is that confidentiality is key at all times therefore you must never reveal yourself as a shop inspector and always adhere to the brief you have been given.
How much will it cost to register as a Shop Inspector?
Nothing. We will never ask you for any sort of payment to perform a visit.
Do I need any equipment to become a Shop Inspector?
Yes. You will need a laptop / computer / tablet and internet access so that you can upload your reports. You may also need a camera (camera phone will be fine) to record any relevant evidence.
Where will I work?
You will work remotely in your city. Therefore, during working hours, you must be available for communication immediately. Communication takes place by e-mail and by phone.
How much do you get paid?
The rate of pay varies based on the costs, complexity, time, and location of a job assigned. All of this information concerning pay is clearly disclosed when you accepts an assignment. Payment for 1 assignment (30 $ -70 $) Shop Inspector will also receive an hourly payment.
Full time - $20.00/hr. Part time - $14.00/hr.
When and how will I get paid?
We will pay you per completed assignment immediately. Hourly pay is paid every two weeks. The countdown starts from the day when Shop Inspector actually took up his duties - when you completed a first assignment.
In the process of employment we will ask you to confirm your payment details, your payment details will be kept securely and remain confidential. We do not share any of your details with any other third party.
How will I get selected for an assignment?
At Hot Review LLC we ask you to complete a questionnaire about yourself so we can select the assignments that are best suited to you and the area where you live.
How long do the assignments take?
If an assignment is to be completed on a certain date or during specific hours, then the date and hours will be included in the assignment instructions and you is expected to complete the assignment only during these dates and hours. If the time of the assignment is not specified, the assignment must be completed on the same day that the Shop Inspector accepted the assignment for execution.
Each assignment should be completed as soon as possible when you have received all the necessary tools for the assignment.
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Looking at their website, it seems alright, but further inspection proves to reveal oddities. Firstly, their phone number does not work, secondly, their testimonials repeatedly mention the company "Golden Review" and a single individual "Jen Wells"... not only one person works at a company. The most hilarious line within their website is, "We don’t just hire “anyone” and we certainly don’t mass-hire everyone who applies", which is DEFINITELY something that someone who does exactly that would assert.
These scammers are stupid and malicious, preying on desperate just-graduated individuals who are looking to survive in this capitalist driven *** of an existence. The most IRONIC thing is that they're" hiring" inspectors, who would be very detail oriented and attentive to any strange occurrences, and thus would be most attuned to picking up on these red flags.
Anyways, they had a short phone interview with me, asking about myself and my job experiences, asking whether I was interested in part or full time employment. Immediately after the phone call I was provided with a job offer, where I had a contract to sign and a T4 sheet...no banking information page/direct deposit form so they would be able to actually pay me.. but they're a scam so that's actually not necessary. Again.. DETAILS.
Below is the contract attached with the T4:
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Page 1
Hot Review LLC
3415 Rue Pierre-Ardouin, Ville de
Québec, QC G1P 0B3
+1 418 266 3772
[email protected]
www.hotreviewllc.com
EMPLOYMENT AGREEMENT
All shop inspector are Employee of company Hot Review LLC. This contract is made between Hot
Review LLC herein referred to as “Company” and _______________________ (your name), as Shop
Inspector, hereinafter referred to as “Employee”.
Employee will start employment on 2018 and continue until either party elects
to terminate the relationship.
Company is in the business of providing customer service evaluations and undisclosed examinations of
clients’ businesses and the operation and in the conduct of said business desires to have the following
services to be performed by the Employee. Employee agrees to perform these services for Company
under the terms set forth this contract. In consideration of the mutual promises set forth herein,
Company and Employee agree as follows:
NATURE OF WORK: Employee will secretively shop client’s establishments and accurately and
honestly document his/her factual experiences and report them to Company after the assignment. If
Employee does not complete the assignment as specified, their secret identification is compromised,
their report is not accurate or not submitted to Company, then the report will be considered invalid and
Employee will not be compensated for that specific assignment.
Employee understands that it works remotely. Therefore, during working hours, Employee must be
available for communication immediately. Communication takes place by e-mail and by phone.
For assignments Employee will receive a detailed briefing that includes information pertaining to the
assignment, and a description about the scenario to be followed. It usually consists of a documented
set of steps and instructions as well as in some cases a short video training.
LOCATIONS & TRANSPORTATION: It is understood that Employee’s services will be rendered
at various locations that may involve transportation. Transportation costs, such as gas, mileage, tolls,
parking, etc. will be reimbursed by Company. Reimbursement will occur every two weeks, after the
commencement of work. Employee must keep all receipts confirming his expenses.
HOURS: If an assignment is to be completed on a certain date or during specific hours, then the date
and hours will be included in the assignment instructions and Employee is expected to complete the
assignment only during these dates and hours. If the time of the assignment is not specified, the
assignment must be completed on the same day that the Employee accepted the assignment for
execution. Assignments not completed during the specified dates or hours will be considered invalid
and Employee will not be compensated for that specific assignment. Employee is responsible for
calling the location before the shop, to ensure the location is open. If a shop is attempted, and the
location is not open, the Employee will not be paid for the attempt.
WORK TIME: Underline whatever applicable.
Full time From 9 am to 5 pm. Monday - Friday.
Part time Specify the hours that you are available.
Monday -
Tuesday -
Wednesday -
Page 2
Thursday -
Friday -
Employee must be available for assignment at all specified times.
PAY STRUCTURE: Company will pay commission Employee per completed assignment
immediately. The rate of pay varies based on the costs, complexity, time, and location of a job
assigned. All of this information concerning pay is clearly disclosed when Employee accepts an
assignment. The commission can't be less than $ 30.
Employee will also receive an hourly payment every two weeks.
Full time - $20.00/hr. Part time - $14.00/hr.
The countdown starts from the day when Employee actually took up his duties - when Employee
completed a first assignment.
STATUS OF EMPLOYEE: This contract calls for understanding and recognition of Employee as an
employee of Company. Company is liable or responsible for employee’s workman’s compensation,
reporting and paying applicable taxes, and insurance coverage. Employee is solely responsible for
actions, behavior, language, appearance. Employee is responsible for the funds that will be transferred
to him for the assignment.
Eligibility of Company retirement plan begins 30 days after your start date.
VACATION: Vacation is paid according to the hourly rate.
Vacation is 21 days a year.
Company also provides Pregnancy leave and parental leave.
NON-REPRESENTATION & DISCLOSURE: Employee will not disclose the confidentiality of
Company information or any part thereof, to any person, firm, corporation, association, or other entity
for any reason or purpose whatsoever, without the consent of the Company. Under no circumstances
will Employee ever disclose, during the course of the job assigned that he/she is a shop inspector,
secret shopper, evaluator, auditor, or anything of the like pertaining to description of his/her purpose
for Company. Employee may never contact any of Company’s clients directly for any reason at any
time. Violation of this clause of the agreement will result in Employee ending their relationship with
Company and forfeiting any due compensation.
CONDUCT OF EMPLOYEE: Employee will always conduct themselves in a professional manner
when they are on an assignment for Company with appearance, language, and behavior that is
considered appropriate, professional, and respectful. Employee will not consume more than TWO
alcoholic beverages each when he/she are on an assignment for Company. Failure to follow this code
of conduct will result in loss of payment/reimbursement for the mystery shop.
FRAUDULENT ACTIVITY: Making false or inaccurate statements in mystery shop reports,
manipulating or modifying receipts or other images, or misrepresenting Employee’s identity with
different profiles, names, or ages is considered fraudulent activity and will not be tolerated. Fraudulent
activity by Employee that negatively impacts the business relationship with Company’s clients and
leads to cancellation of service or decrease in revenue is taken very seriously. In addition to criminal
prosecution, Company reserve the right to collect all current and future lost revenue that resulted due
to the fraudulent activity, along with monetary and brand damages.
AGE RESTRICTED ASSIGNMENTS: Some mystery shops are age restricted assignments that
require proof of identification on location with a written report. Some clients use video surveillance to
verify that the shop inspector on location matches the ID provided with the report. Identification fraud,
by using a fraudulent ID or by misrepresenting the age or identity of an individual, is a felony and will
be prosecuted to the fullest extent of the law. In addition to criminal prosecution Company reserve the
right to collect all current and future lost revenue that resulted due to the fraudulent activity, along with
monetary and brand damages.
Page 3
CODE OF PROFESSIONAL STANDARDS AND ETHICS AGREEMENT:
I agree to perform all shops to the best of my ability
I agree to perform all shops with honesty and integrity
I agree to submit all reports on or before the deadline
I agree to honor all confidentiality agreements
I agree to give immediate notice to the shopping company if I cannot perform a shop for any reason
I agree to return follow up calls or e-mails in a timely manner
I will not perform a shop unless I have thoroughly read each question on the survey and the guidelines
provided by the shopping provider
I will not falsify or misrepresent reports
I will not ask or encourage anyone to break confidentiality agreements with other firms for whom they
conduct mystery shopping assignments
I will not share information with others on shopping fees and reimbursements for specific clients
I will not share the results of a shop with others in order to protect the clients confidentiality
I will not perform any shops under the influence of illegal drugs, or prescription drugs that might
impair my abilities
I will not contact a client directly without approval of the shopping company
I will not disrupt the normal business flow of an operation in the process of performing a shop (do not
cause a scene)
NO CRIMINAL BACKGROUND: Employee certifies that s/he has no criminal background, no
pending criminal litigation, and is not currently required to register as a sex offender. Company
reserve the right to immediately suspend Employee ’s eligibility if this certification is found to be
false.
_____________________ *** ***
[Name of Employee] [Name of Employer Rep]
_____________________ ______________________
[Signature of Employee] [Signature of Employer Rep]
________________________________________________________________________________...⇄ />
Be careful and pay attention..
The devil is in the details.