SCAMHype Your Beast Reports & Reviews (17)
Hype Your Beast Contacts
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Do not buy from this company
AVOID!! SCAM SITE
Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Not applicable
Return policy scam, shoes not legit
Scammer's email [email protected]
Country United States
Type of a scam Counterfeit Product
Initial means of contact Not applicable
Scam
Wrong size
If this is a legitimate site and "hype your beast" reads this, my order number is 26182 thanks
Listen
Wrong tracking number or address
Just tell me.
Order not arriving
Counterfeit items
We were able to pull up one order with the name 'Scarlet S' associated with it.
Heres what I found, the customer emailed us on 01/06 requesting to return her items.
We wrote her back 14 hours later on 01/07 informing her that she can submit her claim to return items. We also included a link where she can view our return policy.
I checked our records, we never did receive any claim from this customer.
If we had received a claim, we would have gladly issued her a full refund for her order. We also now offer free return shipping on any unsatisfied order!
As for information on our products, this is clearly stated for customers throughout our page, and checkout process.
We do advise you read through our policies before making a purchase, and enjoy. :)
Don't Waste Your Time
In response to the post above, victim location: 11237
In busier seasons we can get backed up and it can take us up to five business days to ship our customers orders.
We always notify our customers before purchasing of any delays they might experience.
Though we don't know who this customer is, it is likely they got impatient after 2 days, and overreacted and wrote a negative review.
We have never scammed anyone, and the pictures they are referring to are quality control pictures we issue to each client within 1-2 days after their purchase. They are not fake pictures, they are the pictures we take of an order before we ship it out.
Scammer's address CA, USA
Scammer's email [email protected]
Country United States
Victim Location NY 11237, USA
Total money lost $194.89
Type of a scam Online Purchase
We apologize for your negative experience, however we can assure that this customers concerns are not accurate.
It is written clearly in our FAQ and our Shipping Policy, that once tracking numbers are provided, it may take some time before the carrier updates the live tracking online.
Many of our customers are internationally based, which means the online tracking will not update until the package lands in their home country. This can often take over a week after the tracking number is issued.
This is a very common response from customers, we just simply as them to be patient and their order will arrive in time. As far as their refund request, it seems based on their response that they requested a refund while their package is in transit. Lets say its day 9 or 10 when they request their refund. Our shipping times are 9-16 business days, we provide them a refund based on their request, then on day 13 they receive their package. Now they have received their money back, and the shoes they ordered.
Thats not how we, or any company does business. We apologize for your negative experience, though we are sure you received your order. We advise you to read up on our Shipping Policy to get familiar with our transit times before placing an order.
Thank you,
HYB