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Idaho Central Credit Union Imposter

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Idaho Central Credit Union Imposter Reports & Reviews (2)

- Hayden, ID, USA
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They texted me initially with my full name and my bank name. It said my card had been used fraudulently twice. Was this you? I said no. Immediately I got a phone call and they said literally EVERYTHING the actual fraud department said later. To verify my account they needed my social and my birthdate. I did. I looked up the number of the fraud dept on the internet but I was so flustered at the thought my card was fraudulently used, I didn’t realize the real number was an 888 not an 800.

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- Boise, ID, USA
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Got four successive calls from the 800 number for Idaho Central Credit Union. I didn't answer the first three, while looking up the number online to see who it was. Seeing that it was ICCU's actual number, I answered the fourth call. The woman already had a bunch of my info and wanted to "warn me about fraudulent use of my debit card." I was in the middle of work project and mistakenly "confirmed" my PIN and my mother's maiden name. The woman said she would send a "example text" referencing one of the fraudulent withdrawals from Western Union. A moment later I got a call from ICCU's actual fraud call center alerting me to suspicious activity on my account. The fraud call center said someone from ICCU was accessing my account in Delray Beach, Fla. I went through the three fraudulent transactions with them (a fourth was legit). They said I should contact ICCU. I then called the 800 number and while waiting in the phone tree, the ICCU 800 number called me again, so I answered. It was the same woman. When I started telling her I'd just gotten off the fraud center, my line went dead. I called ICCU again and this time got through. I walked them through the calls and they noted that my debit card had been flagged and the transaction had been stopped. The scammer had been able to use my PIN to transfer my entire savings into checking and were trying to withdraw it. It appears all is well, but I have to watch my seldom-used secondary account for several days. The scammer was spoofing the actual business number for ICCU. I thought I was pretty savvy, but these people beat my mental defenses.

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