Ideal Image Reports & Reviews (2)
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Total money lost $160
Type of a scam Other
On the phone with the agent, she gave her debit card# and that day she saw a debit of the “down payment” that they said would hold the appointment.
She immediately got gun-shy and called to cancel the consultation appointment and asked for a refund. They gave her the run-around. As her mother, I called the salon and they told me “they’d send it to finance”—another run around. Meanwhile we got daily calls to reschedule the appointments.
She disputed the charge through our bank, but the bank cannot seem to get a response from Ideal Image. This was 1 month ago and now just yesterday, she got another charge, which presumably she’ll continue to get for the 16 months of the contract.
We’ve called the bank again to dispute this charge and they have canceled that debit card so that it cannot be charged any longer.
Now we have read that Ideal Image is a massive scamming organization. Literally hundreds of complaints from customers all over the country with the exact same situation. Sadly many were sold loans and racking up lots of interest charges as well.
Type of a scam Advance Fee Loan
I actually went to get another opinion because something just didn’t feel right, and the person I went to actually gave me a CONSULT. No financing or signing anything, AND said I needed 1 syringe versus the 4 Ideal Image told me.
Thinking I had options and didn’t already have a payment plan set up for something I wasn’t sure about, I happen to open this “info” folder from them on 12/21/2018 and see it says loan agreement. I email Tiffany and she said yes that is non refundable, you can just pay the minimum amount if that helps and a ‘sorry you’re having second thoughts’. I also spoke to the manager who was no help at all and basically was stating that everything was laid out very clearly (yet he wasn’t in the room and made it a point to mention that he was trying to be ‘fair’). I ended up hanging up on him because I wasn’t getting anywhere.
I called Health Credit Services to ask how to cancel the loan because I have not and will not be getting anything done with Ideal Image. The woman seemed very helpful and stated she would file a dispute and I should hear something next week. So I am hoping to hear good news because how can a business make me pay for something I will not be getting done??