imposter Plexus support llc Reports & Reviews (1)
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If you know any contact information for imposter Plexus support llc, help other victims by adding it!
Scammer's address 785 E2 oak grove 135 concord , Concord, CA 94518, USA
Country United States
Victim Location AZ 85032, USA
Type of a scam Other
I gave them access to work on my laptop like I did last year when I bought the first years worth of protection but this seemed just strange. He showed their account and balance from their bank account and said he would transfer the $249.00 after I logged into my account which I did. The whole time he was "working" on things it was took a lot of time and I kept telling him I was needing to go so I could get to work. I had called him around 8am, He kept saying the internet connection was slow, kept apologizing, etc.
He asked me to write down my current bank balance and then he took over the screen and proceeded to do the transfer. Once he said the transfer occurred he said to check my balance and tell me what the transfer amount was. I looked and told him he transferred $1000.00 too much and needed to correct it. He then said he couldn't due to some account limitation and needed me to go to a nearby CVS or Walmart and buy $1000.00 in ITune cards and send that back to him. I was furious and told him if he didn't transfer the money back immediately I was going to hang up because I needed to get to work. As we went back and forth the next thing I know is he is showing me the screen of my checking and saving account and both had zero balances. He said he took all the money from my accounts and he would give it back once he went and got the ITune cards and sent them. At this point we were screaming at each other through the phone. I kept telling him to give me my money back and he said to send him the cards and he would. I said I was going to go to hang up and go to my bank. He said it would not help to contact my bank or the police. I hung up to gather myself to head to the bank. He tried calling me back several times and I did not pick up so he started typing me on my laptop threatening me if I want to see my money again I needed to send him the $1000.00. I took pictures of this with my phone.
I called my bank and they said to log in on my app to see if what was on my laptop was what was showing in my accounts. All my money still appeared to be in my account. He said to be safe I should still go to the nearest branch and open new accounts. I did go to my bank and we checked my accounts again and all my money was still there even though what the guy was showing me on my laptop was a fake screen showing me he drained my accounts.