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Imposter Website Reports & Reviews (18)

- Warner Robins, GA, USA • Oct 24, 2024
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The site had condensers available for an 7HF 45 RCA record player. I wanted to order this to refurb the player.

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- Dallas, TX, USA • Oct 22, 2024
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Was searching on Google for a knitting machine for sale. Website in search results comes up as environmentgle dot com and has knitting machines listed for sale. When you click for website, it actually takes you to givenchysale dot com. Contact info location is bogus, cannot be mapped because that exact address does not exist. No replies to email. Not answering phone number, no voicemail. It has fake PayPal link and just wants credit card info for any sales. The listings are actually legitimate listings that belong or belonged (because they already legitimately sold)to other sellers on other websites (I recognized listings from Ebay.)

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- Rehoboth Beach, DE, USA • Jul 11, 2024
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Fake website.

Ordered 2 pairs of sandals

Got an email confirmation but product never shipped.

Used PayPal to pay and they tried to add an additional $8 to order

Called credit card company and stopped payment

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- Green Bay, WI, USA • Mar 03, 2024
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They used a fraudulent website that basically copies a legitimate website and business. I was looking to order a product from the "Happy Nappers" (plural) website after I saw an ad on TV for their products, but mistakenly clicked on "Happy Napper" (singular) website. The fraudulent website listed the same products (basically) so I didn't notice the difference between the 2 names. After ordering and giving my credit card number the emails I received about confirmation and shipping looked weird. I also received a text asking for me for my address which I had already given. I grew suspicious and not receiving my order after a reasonable period of time and started my own investigation. I then realized the difference in the name of the website I ordered from. I sent a message through the contact system on their website and have gotten no response. I called the p[hone number listed on their website and it goes straight to a voicemail. They have not return my call. I put in the shipping tracking number they gave me in one of their emails they sent me into the tracking function on their website and it results in nothing. I reported the situation to my bank who did there own investigation and they have refunded my money and reissued my credit card.

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- Collins, OH, USA • Feb 27, 2024
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Purchase 2 lounge chairs and 1 human dog bed. The website can no longer be found. Tried to send email and it was returned failed to send

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- Laurel, DE, USA • Feb 14, 2024
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The company on Facebook was selling Hoka shoes. It took you to a web page that looked official. I have been waiting for the sneakers to ship. Now the order number is not showing as valid. And the email address returned undeliverable.

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- Selbyville, DE, USA • Feb 03, 2024
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Claimed to sell Tommy Bahama clothing at a deep discount (Men’s Boracay Jeans size 40 x 30 for $27.00 + $10 shipping, so $37.00). Every time I emailed them months later (ordered 11/25/23), they apologized for shipping delays & kept saying because of logistics problems, I would receive the jeans in another 25 days). Was told to contact https://www.ems.com.cn/ at the Hong Kong inquiry address to ask where order #17917993 was. The tracking number they gave me was A**********CN — the other email address that kept showing up in responses to my emails was:

[email protected]

They haven’t responded to my last 2 inquiries, but they did charge my credit card awhile ago. I’ve since canceled that card.

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- Auburn, KY, USA • Jan 17, 2024
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The scammer had an online sale of Talbot's clothing before Christmas 2023.

I purchased one pair of slacks, 2 shirts and an athletic coverup. None of the products were received after 14 emails back and forth from the vendor and a 38 day waiting period.

The company offered to give me 20 percent of my purchase price. I refused because I did not receive any of the purchased items. The company offered to give me 50 percent of my purchase price. I refused since I NEVER received any of the merchandise.

I have contacted my bank to resend the money that was charged to my bank card from this online company. I am still waiting to hear about the dispute filed with my bank company.

I did not lose a great deal of money but I would like to keep other consumers from having to deal with an online business that misrepresents themselves and steals from private individuals. This business practice is illegal and unjust. Thank you for your assistance.

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- Newark, DE, USA • Jan 13, 2024
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Thought I was ordering from 5.11 tactical site in the U.S. to order clothing price was $82.50; when I went to pay my Capital One and Citibank cards were refused; i switched to my Bank debit and apparently it went through; It was AFTER that I learned the alerts were for billing from Dagana, a town in San Marino which is a city state in the middle of ITALY! They changed the amount to $85.92 The alert team at Capital One informed me the billing organization was called Wallet.SM which is registered as a software company. I have opened a dispute with my Bank for the $85.92 they are using 5.11 Tactical <[email protected]> for correspondence</[email protected]>

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- Smyrna, DE, USA
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Came up as overstock sale for willow tree figurines -I placed an order thinking it was overstock -then it came up as vikrasseth.com in a receipt they sent with no order number summary of what Iordered or tracking after I placed order showing it wasn’t overstock never received merch

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I saw an offer on Facebook that bed, bath and beyond was going out of business and they were offering sales. I ordered a couple of items that I needed using my credit card. I received confirmation of the order from Wild-Ant and since I knew that Bed Bath…used other suppliers I was not too concerned. After not receiving my products within three weeks, I started to follow up and discovered that the items were shipping from overseas. But since the company responded to my inquiry, I was still not too concerned. I have now been told that my order was delivered, though it has not been. They are refusing to refund my money as they claim it was delivered. There is now info online saying this was a scam, I thought I should still make you aware of it.

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I ordered beach chairs for $69.96. Never received them. When I tried to contact ‘seller’ the email address was not valid. Just came across this reported spam and it is exactly what happened to me.

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Pretended to be HSN overstock

Supic Company Limited

344-354 Gray's Inn Road, London, United Kingdom, WC1X 8BP(This is

not a returning address)

company number: 12550956

On June 15th, 2023 a Facebook Ad popped up for beach chairs I was looking fir. I Ordered DHSN-Last Day For

Clearance,Buy 2 Get 3 Free-

Ostrich 3-in-1 Lounge Chair

Purchased total of 10 chairs to get free shipping.

On July 3rd a cheap pair of plastic sunglasses arrived drop shipped USPS from

CARRIE Bonkiewicz

2964 Parsons Blvd

Queens, NY 11357

When I googled the address I found complaints about fake shipping scams where wrong items are shipped to get proof of delivery.

I tried to go back to the original website but it no longer exists.

Www.tvbysunrise.store

I emailed [email protected] from a screenshot I took the day of purchase.

Within hours I received an email.

[email protected]

Dear customer,

After we check over and over again, we are deeply sorry for the inconvenience caused by the mistake in shipping the wrong item(the product you received wrong) to you. We understand how frustrating this can be and we apologize for any inconvenience it may have caused you.

We have investigated the issue and found that it was due to a mistake by our shippers. We have already filed a claim with them and are doing everything we can to resolve the issue.

To make up for your loss, we have negotiated with our suppliers to resend the right item to you at no extra cost, but our suppliers have asked for the wrong item to be returned first. We apologize for any inconvenience this may cause you. In this case, could you please go to your local post office to ask about the return cost? This is the return address of our supplier: 1F, Block B, 108-120 Fengping Road, Fenggang Town, Dongguan City, Guangdong Province, China.

Once we receive the returned package and have confirmation of the shipment, we will arrange for a full refund plus the shipping cost of the returned package right away.

Additionally, we understand that returning the item may be a hassle for you. If the item is useful for you or someone you know, we would like to offer you a 40% refund of your total payment, and you can keep the item. This can help to save you the hassle of returning the item to us.

We appreciate your patience and understanding throughout this process. Please let us know if you have any further concerns or questions.

Thank you for your time and have a great day.

Best regards,

Zoe

I looked up the mailing address and found it is a virtual address not a real physical address. I replied and requested a name a verifiable address and received this email:

[email protected]

Dear Customer,

We are sorry to hear that you are not willing to accept our offer.

As we care much about our customer's shopping experience,

we have checked with our manager and we would like to offer you two special solutions as follow:

1. We would like to refund you 60% to solve this problem. In the meantime, you can still keep the product.

OR

2. To return the wrong item and get a full refund/original order.

The returning process may take about a month and the shipping fees may cost you about 20%(Please refer to the quotation from the post office for the actual amount). According to the return policy,we need you to provide your return tracking information to us, and we will issue the refund after receiving the package, please kindly understand.

Please let us know your choice so that we can issue a refund or provide a return address as soon as possible.

Kindly reminder: Please do not return the item until we have authorized the return address in the email. In addition, the address on the package is not our return address. Please note that do not send the package to that address, otherwise we shall not be liable for any losses.

Best regards,

Zoe

Replied again requesting a verified shipping address: recieved

[email protected]

Dear customer,

We are sorry to cause you trouble.

As we checked with the shippers, it will take a long time and cost a lot to return it.

In this case, how about we offer you a 70% refund of your total payment and then you do not need to return the item?

May we know is that Okay for you?

Waiting for your early reply.

Ada

Again replied requesting a verified shipping address. Recieved relly

Dear customer,

We are sorry to hear that.

If you want the full amount, I suggest you can return it.

According to the full refund policy, customers need to return the product they received at their own expense and ensure that the returned items are not damaged in order to obtain a full refund.

What about we provide a 75% refund of the item for you to solve the problem more effectively?

And you don't have to ship the item back to us.

If you accept this offer, we will issue partial refund back to your account immediately

May I have your idea?

Best regards,

Ada

Final response received

[email protected]

Dear customer,

Sorry to have kept you waiting.

Our return address is: 1F, Block B, 108-120 Fengping Road, Fenggang Town, Dongguan City, Guangdong Province, China.

Thank you for your cooperation and kind understanding.

Could you please provide the logistics company's receipt, tracking number or other valid evidence to prove that you have returned the item to our company? This information will help us to confirm the status of your package. We will try our best to help you solve the problem once receiving your reply.

Looking forward to hearing from you soon.

Best regards,

Ada

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The ad comes up as it is Bed Bath and Beyond clearance sale website.

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- Cape Coral, FL, USA
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They copied Bed Bath and Beyond they claim to have have the rights to liquidate Bed Bath and beyond -they are all over Facebook adds , games adds so someone is paying for those .

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- San Francisco, CA, USA
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I thought I was buying a winter rain coat marked down on sale from the actual Obermeyer.com website - ****************************** but this apparently is a copycat of the real verified site - https://obermeyer.com. I was led to the fake website based on my Google search. The coat was "reduced" from full price to only $99.00. I thought it was strange that I was asked to verify credit card information differently than on most sites but I was distracted and proceeded. Once I got their thank you email, I knew something was wrong. There was no brand information, it looked fake with a weird order number & distorted payment image. I didn't receive any email confirmation of my purchase.

I looked up the merchant name which was BestDuka and there were multiple reviews on TrustPilot - ********************************************** about this scammer site. Consumers didn't receive their items, their credit cards were used for fraudulent purchases, and they couldn't contact the company. It seems they are located in Dar es Salam, Tanzania - https://www.bestduka.com/about-us/

I've alerted my credit card company about the fraud and have stopped any payment on my item and closed my card.

Based on consumer complaints on TrustPilot, it seems this company has set up multiple fraudulent websites trying to scam people into buying fake merchandise.

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- Tampa, FL, USA
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Stated that Louis Vuitton was having a sale and misrepresented their website as Louis Vuitton the company.

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on August 31 2022 I found Hertz car rental website to make a reservation. A gentleman by the name of Marty answered the phone and proceeded to take my information and offered me assistance with a gold card membership. he said I needed to purchase an American Express card of 500.00 to cover the secure car rental fee for the three days. I did what was asked since most rental companies request a three to four hundred payment until the car is return. once this transaction was made. He called me back and said there was a problem with the billing department stating I had to get another card with an additional 300.00. at this point a red flag came and I knew there was a problem. i went to Hertz rental in Clayton Missouri and the clerk called the number from the Hertz website and spoke with Mr. Marty and he proceeded to run the same scam. I am in dire need to get the 500.00 dollars that I was scam out of through The Hertz website

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