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Inmate commissary package not received

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Inmate commissary package not received Reports & Reviews (8)

- Milwaukee, WI, USA • Nov 26, 2024
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I purchased a canteen for a jail inmate and paid via cash app, I contacted the site and didn’t get a response, I contacted my bank and after the investigated I still didn’t get my funds! I just checked my email and someone attempted to make another purchase but it didn’t work.

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- Portland, TX, USA • Sep 10, 2024
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Here are all of the emails pertaining to 2 orders totaling 90.53. These were essential items that were supposed to arrive in July and August this year.

Dear

Thank you for reaching out to us regarding your dispute. We apologize for any inconvenience and we are taking this matter seriously. We have processed your request to have orders 116827 and 117027 shipped overnight with the provided address. The tracking information will be provided to you shortly. We have also sent the return label for the money orders to the address provided. Once we receive the money orders, we will process the return immediately. We appreciate your patience in this matter. If you have any further questions or concerns, please do not hesitate to contact us.

Best regards,

Appreciate your interaction with Inmate Packages - wishing you a wonderful day!

Samantha Rodriguez

Regional Manager,

On Aug 1, 2024, 12:04?AM -0400, ***** ******** ***************** wrote:

This is my first attempt to resolve a dispute in accordance with your arbitration policy. I am ready to settle this dispute in court if needed.

Please either:

-Have orders 116827 and 117027 shipped overnight, at your expense, to the address provided in the orders, providing tracking information.

-Return both money orders to:

***** ********* *** **** **** ********* ** Phone calls to both of your numbers are out of service.

If either of these are not done by close of business Thursday, August 1st, with a tracking number(s) for the orders, or photo proof of the uncashed money orders to the address above, I am well prepared to file suit.

Me

On Tue, Jul 23, 2024 at 7:26?PM Inmate Packages [email protected] wrote:

Hi *****,

Thanks for your email. Yes, I can confirm that both shipments are scheduled to be shipped tomorrow when you have mailed the money orders.

Best regards,

Appreciate your interaction with Inmate Packages - wishing you a wonderful day!

Samantha Rodriguez

Regional Manager,

On Jul 23, 2024, 8:24?PM -0400, [email protected], wrote:

Can you confirm that these two shipments will be shipped tomorrow?

Me

On Tue, Jul 16, 2024 at 6:05?PM ***************** wrote:

Hello,

Here are the money orders for orders 116827 and 117027, respectively. They will be mailed tomorrow , Wednesday, July 17th.

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Thank you,

Me

On Mon, Jul 15, 2024 at 5:16?PM Inmate Packages [email protected] wrote:

Hello stay *****,

Thank you for informing me of your orders and I apologize for the inconvenience caused by the deactivated link. Yes, please send photos of the money order(s) to this email address for proof of payment. Regarding shipping to Harrison County Jail, please rest assured that we do ship to this facility and I apologize for the delay in receiving the confirmation email. Our system has experienced some technical difficulties, but we are working on resolving the issue as soon as possible. Thank you for your patience and understanding.

Best regards,

Appreciate your interaction with Inmate Packages - wishing you a wonderful day!

Samantha Rodriguez

Regional Manager,

On Jul 13, 2024, 7:33?PM -0400, *****************, wrote:

Hello,

I have two orders to submit money order payments for: 116827 and 117027

Your “click here” link to submit proof of money order(s) is deactivated. Am I to email photos of the money orders to this email address instead?

Also, the process to verify if you ship to a certain facility has still not sent an email to me to confirm both orders can be sent to:

Harrison County Jail

200 West Houston Street

Marshall, TX 75670

I don’t want to go to all of the trouble of doing this if this is not legitimate.

Me

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- Warminster, PA, USA • Sep 08, 2024
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When i contacted the sellers website, i filed the order as followed by instructions. I got a funds request on zelle for the amount of the package. Website stated 10 to 15 days for delivery. 2 months later and no package has arrived. I contacted the seller by email [email protected] and nothing, i called the phone number provided 8887887769 and nothing! And the inmate package

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- New Port Richey, FL, USA • Jul 16, 2024
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I thought I was ordering packages for an inmate and ordered her 4 packages and even paid for delivery in 1 day and they got me for

$200

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- Roanoke, VA, USA • Jun 23, 2024
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I was trying send care package, they gave me an address to send the money order to. They emailed couple times then just stop, couldnt get what I purchased . Or a refund. They wouldn't respond anymore the care packages were l8ke bundles.his name Robert Rahrle this address is a fedex

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- Oceano, CA, USA • May 22, 2024
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The scammers made there site look exactly like the original site so it fooled me. When it got down to the payment info i thought it was weird that they only accepted zelle cash app and money orders because before they never had that. i still payed for my product and they gave me a order id but they never sent the package and i called the actual site i was trying to get ahold of and that's when they told me it was a scam.

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- Los Angeles, CA, USA • Apr 25, 2024
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These ************* posed as a site that delivers inmate care packages and they stole my money then after that they would t respond to calls emails or text and they started and have since been attempted to charge my card around 598 since then and I can't even unlock my card or get my money back because cash app doesn't refund anyone and they know this which is why these ******* crooks are using cash app as a form of payment and I can't unlock my card because they've been attempting to collect this money from me constantly all day everyday every since they got the first payment I'm ******* furious but they will pay big time now because I'm in school studying for this type of crimes and actions to be taken so I'm going to sue there *** for every penny they took from me every penny they attempted to take from me plus pain and suffering a d emotional distress because I am currently under medication and this kind of stress send my blood pressure all the way up the mountaintop and my nerves through the roof also I'm stressed for money so I didn't have this type of money to be scammed for so all of that and I've already spoken with my therapist and physician regarding my concerns and they're both willing to document it and wrote a full report in my favor,so **** *** tuwana you ******* lying thieving *****!

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- Bronx, NY, USA • Apr 22, 2024
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Inmates care package

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