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Instacart.com Reports & Reviews (1)

- Bronx, NY, USA • Oct 17, 2024

I created a delivery order that was $115.30 on October 11th. There was charge of $5 for fees and taxes. An authorization hold of $10 in case of extra fees for replacement items.

As I was waiting overseeing my order be prepared via phone I noticed nothing was to be replaced for my order.

It’s been a week now since i made that order. I never got the remaining $5 back from the authorization hold.

Instead I was charged an additional $6.86. I called Instacart customer service and they refused to help me.

I just want what was owed to me.

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