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Instantwebmakers.com Reports & Reviews (1)

- Lansing, MI, USA • Oct 17, 2024
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I hired this business to redesign my website. I was very explicit on what I was looking for and listed that I needed a new server for my website to be hosted on. That was the first request and then I talked about connecting a third-party provider with my new website. Everything was going fine until a few days before my website was done and they all of a sudden bring up this extra cost to even be able to run my website. Never talked about the server prices even though that was the first item listed that I needed to have. Find out they don't list the server offer on their website and only give this to established clients. Even though I am brand new but now that I have a website partially made, now I am learning about this $1600.00 extra cost to even be able run my website on this server. It wouldn't have been a problem if this cost would have been explained in the consultation and upfront, but they made is sounds like what I originally purchased was included in the cost and avoided the question when it came up about using their server. I either lose out on $700.00 dollars for this website that I can't use or purchase their server and have a 2-year membership with them. I had to really bother the project manager to even get a receipt after the purchase. I am still waiting on my website to be fully finished and am really hoping this is not a full scam where I lose out on everything. This business needs to have a clearer and concrete explanation of what they over and the costs. Overall work quality was good, and the meetings were clear, and they were able to put together what was needed. I just felt that the hidden cost was underhanded and at any time they could have spoken up about the server price before we even started to work with each other.

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