Island Trader Vacation Club Reports & Reviews

Island Trader Vacation Club Reports & Reviews (5)

Scammer's phone 866-390-2217
Scammer's address PO Box447, Litchfield, IL 62056, USA
Total money lost $2,000
Type of a scam Counterfeit Product

travel services provided lousy service; cancelled service and now years later are shaking down senior citizens in Florida for "dues"

Useful

I purchased their package in 2013 and chose not to renew in 2014 as it was not convenient nor was it cheap. It states clearly in the contract that we signed that "buyer can elect to enter into a NEW membership at the end of the initial membership period at buyers option BY payment of the membership dues. I chose not to renew and I did not hear from them for 5 years and now they call each year a month after the membership renewal and on the 8th year, they are now sending me overdue notices and threatening to take legal action. I kept all correspondences and there is nothing in their Acknowledgement and Bylaws that states I HAVE to renew each year. I am tired of the harrasing from them.

Useful

+10

Island Trader vacation is a rip off. Never got a chance to use it because nothing was ever convenient for us without having to pay more money. Never heard from them for 6 years and now they say they are suing us for $1,300.00. You would think if I owed money yearly you would be sending me a bill and not wait for 6 years and then say I owe. PLEASE DO NOT SIGN UP WITH THIS COMPANY!

Useful

TOTAL SCAM! Lost $5400 signing up 7 years ago Never able to use. Concierge either NEVER answered the phone or was NEVER able to book ANYTHING that we requested. Called, emailed with complaints, and requests for help. A SALESMAN (from Infinite Discount Living LLC in Las Vegas) answered one time, read me the sales script over, and over until I wanted to scream. Then he told me that we didn't know how to use the program, but NEVER gave instructions or suggestions on how to get our monies worth of service, but instead just bragging about the wonderful all the benefits of the program. I told him that I wanted to cancel our membership, and requested a full refund, because everything promised by the program was NOT working for us. He asked if I was calling him a liar! I didn't call him anything. I just wanted out. Now I KNOW that he WAS INDEED a LAIR! We were about to give up but tried to challenge the credit card for the $5400 and had some hope for a few weeks. Then we were notified that the challenge had NOT gone through, so we just gave up, and stopped paying the dues to affect an expiration of membership per #18 in the Bylaws. We recently received a "FINAL NOTICE" letter demanding 6 years of back dues costing $894, and threatening legal action including collections if we did not contact them and make arrangements for payment. When we called to discuss the issue, we told the Rep in the Resolutions Dept. that we stopped paying the dues, because we were NEVER even able to use the service and hoped that our membership would just laps and be cancelled per #18 in the Bylaws. He told us that there was a $699 cancellation fee, AND we would STILL have to pay the $894 back dues to get current, and then get out. We told him what had happened with the many emails, and phone calls to complain, get refunds, and get out that NEVER amounted to ANY help or satisfaction whatsoever, that we were now retired, and had even less income now than when we enthusiastically signed up anticipating wonderful travel vacation benefits through the program. He said that there was now NEW MANAGEMENT that had introduced a cancellation policy for people like us that wanted to get out of the "CONTRACT". He was very understanding, and listened to all of our disappointments, and complaints about the lack of sympathy, and ZERO support from the "customer service" referrals found in the paperwork. In the end he reduced the $894 to $700, and "WAIVED" the $699 cancellation fee. We received 2 emails with the forms to officially end the membership, and ANYTHING to do with ISLAND TRADER VACATIONS. It should be spelled "TRAITOR", because in reality we actually PAID the $699 cancellation fee to get out even though he fortunately didn't enforce or demand the 6 years (at $149 per year) of $894 delinquent dues. So in affect we STILL had to PAY the cancellation fee to get out! STAY FAR AWAY FROM THIS VACATION/TRAVEL SCAM!

Useful

- Tallahassee, FL, USA

Country United States
Victim Location FL 32303, USA
Total money lost $1,400
Type of a scam Travel/Vacations

They pressure you to purchase day of and then when contract ends they try to charge you annual fees.

Useful

Island Trader Vacation Club Contacts

Island Trader Vacation Club associated photos:

View Photos

Website:

www.islandtradervacations.com

If you know any contact information for Island Trader Vacation Club, help other victims by adding it!

Island Trader Vacation Club